CRM Staff/ Female/urgent

2 weeks ago


Chennai Tamil Nadu, India IFB Home Appliances -Authorized Service Franchise Full time

You will be handling Service calls in CRM
- Assigning calls to Service Engineers, get feedback for all calls from customers and updating in CRM on same day as per IFB Industries Ltd terms and conditions.
- Handling customers and Service Ambassadors and customer satisfaction over call
- Updating reports every day as per Director/Manager

Preparing reports and job sheets submissions and update the same to Director/Manager

Address: Walk-in:
**IFB CARE**

No 11 venkatasamy street

Selaiyur

Ch
- 600 073

Landmark: Govt School or opp road of Selaiyur police station

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Tele calling Experience is must and managing a Team

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)



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