Executive CRM
5 months ago
Developing and implementing CRM strategies to improve customer retention and satisfaction.
- Analyzing customer data to identify trends and opportunities for improvement.
- Creating and managing customer segmentation strategies.
- Collaborating with sales and marketing teams to develop targeted campaigns and promotions.
- Implementing CRM software and tools to streamline processes and improve efficiency.
- Monitoring and analyzing key performance metrics to evaluate the effectiveness of CRM strategies.
- Providing training and support to staff on CRM best practices.
- Staying up-to-date on industry trends and best practices in CRM.
**Requirements**:
- Bachelor's degree in Marketing, Business Administration, or related field.
- Proven experience in CRM management or a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in CRM software and tools.
- Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
**Job Types**: Full-time, Permanent
Pay: Up to ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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