Executive CRM

5 months ago


Perambur Chennai Tamil Nadu, India SPR Constructions Pvt Ltd Full time

Developing and implementing CRM strategies to improve customer retention and satisfaction.
- Analyzing customer data to identify trends and opportunities for improvement.
- Creating and managing customer segmentation strategies.
- Collaborating with sales and marketing teams to develop targeted campaigns and promotions.
- Implementing CRM software and tools to streamline processes and improve efficiency.
- Monitoring and analyzing key performance metrics to evaluate the effectiveness of CRM strategies.
- Providing training and support to staff on CRM best practices.
- Staying up-to-date on industry trends and best practices in CRM.

**Requirements**:

- Bachelor's degree in Marketing, Business Administration, or related field.
- Proven experience in CRM management or a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in CRM software and tools.
- Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.

**Job Types**: Full-time, Permanent

Pay: Up to ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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