Customer Service Representative

4 weeks ago


Perungalathur Chennai Tamil Nadu, India Snow Planners And Builders Full time

**We are hiring**

**Process: Customer support representative**

**Location: Perungalathur, Chennai**

**Experience: 6months to 1 year of International BPO Experience**

**Qualification: 12+Diploma / Graduate**

**Salary: Upto 4LPA Negotiable**

**Shift: Rotational shift and Rotational week off**

**Roles and Responsibilities**:

- a. Answer phone to respond any customer queries w.r.t Antivirus Software
- b. Knowledge of Antivirus Policies & Procedures
- c. Assist customer's on sales inquiries and help the customer in buying Antivirus products and
- also the role involves up selling, handing refund request which includes retention strategy and
- ensure there is no customers experience impact at any cost.
- d. Asks customer "Discovery" questions to fully understand their needs and issues before
- offering a solution
- f. Provide customers with product and service information
- g. Provide assistance with regarding to customer service issues as well like Renewing, refunding
- the product etc..,
- h. Transfer customer calls to appropriate department if required
- i. Escalate the call to the next level if required

**Salary**: ₹250,000.00 - ₹400,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person



  • Perungalathur, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a International Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. We are hiring!!!! Role: Customer service representative -...


  • Chennai, Tamil Nadu, India Unidos Technology Full time

    Customer Service Representative Job Description A **Customer Service Representative (CSR)** serves as the initial point of contact for customers who have questions or encounter issues related to a company’s products or services. Their responsibilities include: - **Handling Inbound Calls**: CSRs manage incoming phone calls, addressing customer inquiries...

  • Customer Service

    2 months ago


    Perungalathur, Chennai, Tamil Nadu, India Connect Galaxy Full time

    _**We are Hiring!!!**_ **Designation**: Customer Service **Process**: Blended (Voice & Non Voice) **LOB**: Retail **Salary**: 2.5LPA **Shifts **; Rotational shift **Skills**: Excellent Communication in English (Verbal or Written) **Location**: Perungalathur, Chennai **Fresher **& **Experience **can apply **Roles & Responsibilities**: -...


  • Chennai, Tamil Nadu, India Desirous Global Consulting Full time

    Infrastructure, Transport & Real Estate Full-Time Job ID: DGC00013 Chennai, Tamil Nadu 1-2 Yrs ₹200000 - ₹250000 Yearly **Position Title: Customer Service representative - (Urgent Opening)** **Location: PADI, Chennai.** **Work from Office.** **Salary is Negotiable.** - 1. Generating revenue for the company from the given leads provided and achieving...


  • tamil nadu, India HCLTech Full time

    Greetings!!!Walk-In Drive for Customer Service Representative - HCLTechProfile - International Semi -Voice, customer service for Supply chain management.HCL Tech Hiring for Semi-Process - 22nd & 23rd April 2024 Walk in directly.Designation: Customer Care Representative for Fresher'sAny Grad/UG can apply (No Current Batch Regular Students / No Law...


  • Chennai, Tamil Nadu, India Kenfill Techno Solutions Full time

    Timing : _**Night Shift - US time zone **_ **Requirements**: - Proven customer support experience or experience as a Client Service Representative - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different...


  • tamil nadu, India HCLTech Full time

    Greetings!!!Walk-In Drive for Customer Service Representative - HCLTechProfile - Voice, Customer service.HCL Tech Hiring for US Voice Process - 25th & 26th April 2024 Walk in directly.Designation: Customer Service Representative for Fresher'sAny Grad/UG can apply (No Regular Students / No Law Graduate)Interview Location: - HCL Technologies: - HCL Tech Gate...


  • Perungudi, Chennai, Tamil Nadu, India Ghost Research Solutions Full time

    **Job Title**:Customer Service Representative **Responsibilities**: - Lead generation - Resolving the issues of the customer - Handling inbound and outbound calls **Requirements**: - Minimum qualification - 12th pass - Basic computer knowledge **Experienced and Freshers are welcomed!** **Job Types**: Full-time, Regular / Permanent **Salary**:...


  • Perungudi, Chennai, Tamil Nadu, India UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED Full time

    **Job Title**: Customer Service Representative **Location**: Perungudi, Chennai **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Take/cancel orders - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills - Must know Hindi, Malyalam, Telegu or...


  • Coimbatore, Tamil Nadu, India Lifestyle international pvt ltd HOME CENTRE Full time

    Customer service representative pricing, display,customer service,stacking, receiving..... Pay: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before...


  • Taramani, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. We are hiring!!! **Process: Customer support...


  • Taramani, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    Hoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. We are hiring!!! **Process: Customer support...


  • Nungambakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    **Hindi and English Fluency is must** **weekly 6 days work Sunday will be fixed off** **No target, No sales, No outbound.** **Freshers can also apply** - Answer phone calls in a more professional manner and provide information about products and services as required by the callers - They are responsible for taking or cancelling orders, and obtaining details...


  • Virugambakkam, Chennai, Tamil Nadu, India Vee2care students Pvt LTD Full time

    We are currently seeking a versatile individual to fill the role of Customer Service representative for creating ID cards for schools. This position involves designing ID cards using Photoshop software and assisting to work with microsoft excel with various back-office tasks as needed. Pay: ₹13,000.00 - ₹18,000.00 per month **Benefits**: - Health...


  • Chennai, Tamil Nadu, India Connect Galaxy Full time

    _**We are hiring!!!!**_ **Role**: Customer service representative - International **Location**: Perungalathur, Chennai **Shift**: Rotational Shift and Rotational weekoff **Salary**: 2.5 LPA **Qualification**: Any Graduate **Language Assessment would cover aspects/attributes around,** - **Roles and Responsibilities**:_ - Responsible for handling calls...


  • Perungudi, Chennai, Tamil Nadu, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    _**We are hiring for CUSTOMER SUPPORT REPRESENTATIVE**_ - **Job Location: Perungudi, Chennai**_ **Roles & Responsibilities**: - Maintain positive relation with customer. - Solve their queries. - Give knowledge about company product and services. - Assist them. **Skills**: - Communication skills. - Relationship building. **Minimum Qualification**: 12th...


  • Velachery, Chennai, Tamil Nadu, India Bifold Dynamix Full time

    **Job Title**: Customer Service Representative (Malayalam/Hindi/Telugu/Kannada) **Location**: Chennai, Velachery **Salary Range**: Rs. 13,600 to Rs. 22,000 plus incentives **Requirements**: - Proficiency in spoken Malayalam/ Hindi/ Telugu/ Kannada with English - Excellent communication and interpersonal skills - Ability to handle customer inquiries and...


  • Nungambakkam High Road, Chennai, Tamil Nadu, India vishnu enterprises Full time

    **Job brief** We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Job Requirements and skills** - Proven minimum 1 year...


  • Ashoknagar, Chennai, Tamil Nadu, India MENTOR INFOCOMM INDIA PVT LTD Full time

    **Job Summary**: Answer inbound calls within the guidelines and goals established by the client and management. Consistently achieve call quality goals in order to meet client and customer satisfaction goals. Mentor Infocomm is hiring for a Customer Service Representative (Voice Process) - BE/ B.Tech graduates only **Job Details**: - Interact with...


  • Velachery, Chennai, Tamil Nadu, India Bifold Dynamix Full time

    **Job Title**: Malayalam Customer Service Representative We are seeking a proficient Malayalam Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer support to our Malayalam-speaking clients. Your primary duties will include answering customer inquiries, resolving issues, and providing...