Customer Service Representative
4 days ago
**Key Responsibilities and Accountabilities**:
- Delivery
- Chat Service
- Proactively keeps up to date on new procedures.
- Complete understanding of the platform and sensitive towards customer resolution
- Complete ability and empowerment to provide end to end resolution (including online and offline if required)
- Focus on achieving first time right (FTR) for all the handled queries, complaints, and requests
- Design
- Ability to find an effective solution in a simple and clear manner. Should proactively keep the customers and stakeholders informed about the issue and take corrective actions accordingly
- Outcomes
- To keep himself/herself updated about the latest happenings around and asks questions which impacts customers delight
- Communication
- Proven ability to communicate with customers
- Stay closely involved with operations
**Main Job Requirements**:
**Education**
- Graduate from any recognized university.
**Work Experience**
- Freshers
- Understanding & Knowledge of Voice & Non-Voice Customer Service
**Technical Skills**:
- Knowledge of MS Office
**Competencies and Specific Skills**:
- Knowledge of MS Office
- Communication Skill (Oral and Written)
- Problem Solving Skills
- Social Media Knowledge
- Interpersonal Skills
- Creativity
Pay: ₹10,400.00 - ₹18,500.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
- Bengali (preferred)
- Odia (preferred)
- Assamese (preferred)
Work Location: In person
-
Customer Service Representative
1 week ago
Kolkata, West Bengal, India HIRD SERVICES PVT. LTD. Full timeJob Profile Customer Service Representative Work Status: Work From Office Educational Requirement: Undergraduate/Graduate Designation: Customer Support Executive Shifts: Australian shift/Rotational ShiftExperience: 1 yrs-2yrs in customer support Skill: Excellent communication skills. Notice period: Immediate joiners Only/ 15 Days. **Salary**:...
-
Kolkata, West Bengal, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
-
Customer Service Representative
3 days ago
Kolkata, West Bengal, India KDM Telecom Solutions Pvt Ltd Full timeKDM India is a leading manufacturer of mobile accessories & electronic products. With the unwavering vision to be a Make in India-Make for World brand, the company provides premium mobile accessories products like earphones, neckbands, wireless speakers, mobile chargers, power banks, etc. at affordable prices. Headquartered in Mumbai, KDM India has a...
-
Customer Service Representative
1 week ago
Kolkata, West Bengal, India Arena Animation Full timeJob Title: Customer Support Representative Job Location: Saltlake, Sector V, Kolkata **Job Description**: We are currently seeking dedicated individuals to join our team as Customer Support Representatives. Key Responsibilities: ~ Handle customer inquiries efficiently and effectively. ~ Maintain accurate records of customer interactions. ~ Flawless...
-
Customer Service Representative
2 weeks ago
Salt Lake, Kolkata, West Bengal, India Zacks Research Pvt.Ltd. Full time**Job Title**: Customer Service Representative (Blended Process) **Job Location**:West Bengal, Kolkata (Salt Lake) **Role Description**: This is a full-time on-site role for a **Customer Service Representative (Blended process)** at Zacks Research Pvt. Ltd. The Customer Service Representative will be responsible for providing exceptional customer support...
-
Customer Service Representative
6 days ago
Kolkata, West Bengal, India MoSahaya Full timeDesignation - Customer Service Representative Job Profile Job Type - Full Time -Permanent - Duration 9 Hours (including 1 hr break) Mandatory Criteria - Communication skill - Excellent communication needed in English and Hindi Education - Higher secondary Experience min 8 months BPO exp required. Work Timing - 9am to 9pm rotational (No Night...
-
Customer Service Representative
2 weeks ago
Dum Dum, Kolkata, West Bengal, India Youngsky Global Pvt Ltd. Full timeWe are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product and services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re...
-
Customer Service Representative
2 weeks ago
Kolkata, West Bengal, India Ultimate Digital Solutions Pvt. Ltd. Full timeHiring for Cab vertical Post - Customer Service Representatives/ Office Executive Job Location - Kolkata (Kasba) **Responsibilities**: 1. Research and identify potential vendor partners (cab owners/drivers) through various sources. 2. Make outbound calls to prospective vendors to introduce our agency and services. 3. Explain the benefits of partnering...
-
Customer Service Representative
3 days ago
Salt Lake, Kolkata, West Bengal, India Innov Ultra Business Services Full time**Job Title: International E-commerce Customer Service Representative** We are seeking passionate individuals to join our team as International E-commerce Customer Service Representatives. In this role, you will be responsible for providing exceptional customer support via voice and chat channels to our global clientele. As the first point of contact, you...
-
Customer Service Representative
6 days ago
Salt Lake, Kolkata, West Bengal, India DAS WRITING SERVICES Full time**About Us**: Das Writing Services is a premier content writing firm dedicated to providing high-quality, SEO-friendly content to clients worldwide. We pride ourselves on our commitment to excellence and our ability to deliver tailored solutions that meet the unique needs of each client. As we continue to grow, we are looking for a dynamic and dedicated...
-
Customer Service Representative
2 days ago
Salt Lake, Kolkata, West Bengal, India DAS WRITING SERVICES Full time**About Us**: Das Writing Services is a premier content writing firm dedicated to providing high-quality, SEO-friendly content to clients worldwide. We pride ourselves on our commitment to excellence and our ability to deliver tailored solutions that meet the unique needs of each client. As we continue to grow, we are looking for a dynamic and dedicated...
-
Customer Service Representative
5 days ago
Kolkata, West Bengal, India Venture Quest Full timeThe Customer Service Representative (CSR) will be responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring that customer concerns are handled promptly and professionally. This role requires strong communication skills, problem-solving abilities, and a passion for customer satisfaction. **Additional...
-
Customer Service Representative
5 days ago
Dhulagori, Howrah, West Bengal, India JMD TEXTILES Full timeThis is a full-time on-site role for a Customer Service Representative located in Howrah. The role involves handling customer inquiries, resolving issues, and providing excellent service to ensure customer satisfaction. **Qualifications** - Strong communication and interpersonal skills - Ability to work well in a team and independently - Excellent...
-
Customer Service Representative
2 weeks ago
Kolkata, India Adyan Consultants PVT LTD. Full timeA customer service representative is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organisation. Their responsibilities include regularly interacting with clients to address their issues, and respond to inquiries, in order to maintain solid consumer...
-
Sales Representative
2 weeks ago
Kolkata, West Bengal, India Grow up service Full timeSalary 30-40 Location Kolkata Timing 9 to 7 *Non chargeable profile* Must have minimum 3 years experience in B2B sales( Machine industry, sheet metal industry) *Grow up service* Schedule: - Day shift **Experience**: - Cold calling: 1 year (preferred) - total work: 4 years (preferred) - B2B sales: 3 years (required) - sales representative: 1 year...
-
Customer Service Representative
3 days ago
Kolkata, West Bengal, India Ergode IT Services Pvt. ltd. Full timeSummary: Roles and Responsibilities: 1. Respond to customer inquiries and provide accurate information about our products and services. 2. Handle customer complaints and resolve issues promptly and efficiently. 3. Maintain a high level of professionalism and empathy when dealing with customers. 4. Collaborate with other departments to ensure timely...
-
Customer Service Representative
3 days ago
Indian Research, Kolkata, West Bengal, India LUCKY365 CONSULTING LIMITED CORP. Full time**Job Duties**: - Answering inbound customer service calls for existing customers - Verifying and confirming new customer information - Completing outbound calls regarding billing, scheduling, and quality assurance follow-up - Building and maintaining relationships with existing and new customers - Helping our customers with all their inquiries - Escalating...
-
Customer Service Representative
1 week ago
Kolkata, India Gurpinder Singh Full timeAre you a dynamic, enthusiastic graduate looking to kickstart your career in the exciting world of real estate? We're looking for a motivated and passionate Customer Care Representative to join our team and help us provide exceptional service to our clients. As a Customer Care Representative, you'll be at the forefront of our customer service efforts....
-
Customer Service Representative
2 weeks ago
Kolkata, India UPTOWNIE Full timeA customer calling representative at a women's apparel brand who will talk to customers and help them with their difficulties. **Salary**: ₹9,000.00 - ₹12,000.00 per month Schedule: - Monday to Friday - Weekend availability **Experience**: - Customer service (preferred) **Language**: - English (preferred) - Hindi (preferred) **Speak with the...
-
Customer Service Representative
1 week ago
Kolkata, India UPTOWNIE Full timeA customer service representative whose ob will be to talk to customers and solve their problems, and also call potential customers and try to get them to purchase. **Salary**: ₹9,244.88 - ₹15,000.00 per month Schedule: - Monday to Friday - Weekend availability Ability to commute/relocate: - Kolkata, West Bengal: Reliably commute or planning to...