Customer Service Representative
2 weeks ago
The Customer Service Representative (CSR) will be responsible for providing exceptional service to customers, addressing inquiries, resolving issues, and ensuring that customer concerns are handled promptly and professionally. This role requires strong communication skills, problem-solving abilities, and a passion for customer satisfaction.
**Additional languages required**:
- Assamese
- Punjabi
- Tamil
- Telugu
- Malayam
- Kannada
**Key Responsibilities**:
- Issue Resolution: Handle and resolve customer complaints, concerns, and issues in a courteous and professional manner.
- Product Knowledge: Stay updated on product offerings, promotions, and policies to ensure accurate information is given to customers.
- Order Management: Assist customers with placing, modifying, or tracking orders, processing returns or exchanges, and managing billing inquiries.
- Documentation: Record customer interactions, feedback, and complaints accurately in the customer management system.
- Collaboration: Work with other departments (e.g., technical support, sales) to address customer concerns or escalated issues.
- Follow-Up: Ensure that customer concerns are resolved satisfactorily, follow up on open cases, and ensure a high level of customer satisfaction.
- Customer Feedback: Collect and report customer feedback to improve services and the customer experience.
**Job Types**: Full-time, Fresher
Pay: ₹13,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Rotational shift
**Education**:
- Bachelor's (preferred)
Work Location: In person
**Speak with the employer**
+91 8869058612
-
Customer Service Representative
6 months ago
Kolkata, West Bengal, India Arena Animation Full timeJob Title: Customer Support Representative Job Location: Saltlake, Sector V, Kolkata **Job Description**: We are currently seeking dedicated individuals to join our team as Customer Support Representatives. Key Responsibilities: ~ Handle customer inquiries efficiently and effectively. ~ Maintain accurate records of customer interactions. ~ Flawless...
-
Customer Service Representative
6 months ago
Kolkata, West Bengal, India HIRD SERVICES PVT. LTD. Full timeJob Profile Customer Service Representative Work Status: Work From Office Educational Requirement: Undergraduate/Graduate Designation: Customer Support Executive Shifts: Australian shift/Rotational ShiftExperience: 1 yrs-2yrs in customer support Skill: Excellent communication skills. Notice period: Immediate joiners Only/ 15 Days. **Salary**: ₹2.00...
-
Customer Service Representative
6 months ago
Kolkata, West Bengal, India HIRD SERVICES PVT. LTD. Full timeJob Profile Customer Service Representative Work Status: Work From Office Educational Requirement: Undergraduate/Graduate Designation: Customer Support Executive Shifts: Australian shift/Rotational ShiftExperience: 1 yrs-2yrs in customer support Skill: Excellent communication skills. Notice period: Immediate joiners Only/ 15 Days. **Salary**:...
-
Customer Service Representative
6 months ago
Kolkata, West Bengal, India Teleperformance Full timeTELEPERFORMANCE KOLKATA LOCATION Profile - Customer Support Representative Language - English, Hindi Salary - 15k - 30k CTC Interview Process will be Walk-In **Job Types**: Full-time, Fresher Pay: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift Supplemental pay...
-
Customer Service Representative Excellent English
6 months ago
Kolkata, West Bengal, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
-
Customer Service Representative
3 months ago
Kolkata, West Bengal, India KDM Telecom Solutions Pvt Ltd Full timeKDM India is a leading manufacturer of mobile accessories & electronic products. With the unwavering vision to be a Make in India-Make for World brand, the company provides premium mobile accessories products like earphones, neckbands, wireless speakers, mobile chargers, power banks, etc. at affordable prices. Headquartered in Mumbai, KDM India has a...
-
Customer Service Representative
6 months ago
Kolkata, West Bengal, India Rising Tide Full time**Experience**: 1+ Years **Age**: 20-30 Years **Key Responsibilities**: Address customer concerns, complaints, and escalations with professionalism and empathy. Provide product information, pricing details, and assistance with orders or account inquiries. Resolve customer issues efficiently and effectively, striving for first-contact resolution whenever...
-
Customer Service Representative
6 months ago
Kolkata, West Bengal, India subhadrajobs consultancy Full timeWe are haring for the Customer Care Representative for the BPO, We are giving a free jobs. Qualification: Graduate/Undergraduate Experience: Fresher / 1yr (on paper) with proper experience letter Skill: Good Communication Skill in English and Hindi Shift: 24*7 **Salary**: 15000 CTC (11568 in hand with 2958 quarterly bonus) 18600 CTC (14549 in hand...
-
Customer Service Representative
6 months ago
Kolkata, West Bengal, India Arena Animation Full timeJob Title: Customer Support Representative Job Location: Saltlake, Sector V, Kolkata **Job Description**: We are currently seeking dedicated individuals to join our team as Customer Support Representatives. Key Responsibilities: ~ Handle customer inquiries efficiently and effectively. ~ Maintain accurate records of customer interactions. ~ Flawless...
-
Customer Service Representative
6 months ago
Kolkata, West Bengal, India Teleperformance Full timeWE ARE HIRING FOR TELEPERFORMANCE KOLKATA LOCATION INTERESTED CANDIDATES CAN APPLY HERE FOR FUTHER STEPS - CANDIDATES WHO HAS PRIOR WORK EXPERIENCE IN CUSTOMER SUPPORT EXECUTIVE PROFILE. - CANDIDATES WHO HAVE THEIR GRADUATION. - CANDIDATES WHO IS FLUENTLY COMFORTABLE IN ENGLISH, HINDI LANGUAGE. - CANDIDATES MUST STAY IN KOLKATA LOCATION - CANDIDATES MUST BE...
-
Customer Service Representative
6 months ago
Kolkata, West Bengal, India Subhadrajobs consultancy Full timeHi, We are hiring Urgent Opening for the Customer Service Representative. for the BPO We are Giving a free jobs. Its WORK FROM OFFICE. Qualification: Graduate/Undergraduate Experience: Fresher/Experience Skill: Good Communication Skill both verbal n written in English and Hindi Shift: 24*7 **Salary**: 14750 CTC/ 18000 CTC Timings: 6 working days with...
-
Customer Service Representative
6 months ago
Kolkata, West Bengal, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
-
Customer Service Representative
3 months ago
Kolkata, West Bengal, India MoSahaya Full timeDesignation - Customer Service Representative Job Profile Job Type - Full Time -Permanent - Duration 9 Hours (including 1 hr break) Mandatory Criteria - Communication skill - Excellent communication needed in English and Hindi Education - Higher secondary Experience min 8 months BPO exp required. Work Timing - 9am to 9pm rotational (No Night...
-
Customer Service Representative
6 months ago
Salt Lake, Kolkata, West Bengal, India Zacks Research Pvt.Ltd. Full time**Job Title**: Customer Service Representative (Blended Process) **Job Location**:West Bengal, Kolkata (Salt Lake) **Role Description**: This is a full-time on-site role for a **Customer Service Representative (Blended process)** at Zacks Research Pvt. Ltd. The Customer Service Representative will be responsible for providing exceptional customer support...
-
Customer Service Representative
6 months ago
Salt Lake, Kolkata, West Bengal, India Zacks Research Pvt.Ltd. Full time**Job Title**: Customer Service Representative (Blended Process) **Job Location**:West Bengal, Kolkata (Salt Lake) **Role Description**: This is a full-time on-site role for a **Customer Service Representative (Blended process)** at Zacks Research Pvt. Ltd. The Customer Service Representative will be responsible for providing exceptional customer support...
-
Customer Service Representative
2 months ago
Kolkata, West Bengal, India Ultimate Digital Solutions Pvt. Ltd. Full timeHiring for Cab vertical Post - Customer Service Representatives/ Office Executive Job Location - Kolkata (Kasba) **Responsibilities**: 1. Research and identify potential vendor partners (cab owners/drivers) through various sources. 2. Make outbound calls to prospective vendors to introduce our agency and services. 3. Explain the benefits of partnering...
-
Customer Service Representative
6 months ago
Dum Dum, Kolkata, West Bengal, India Youngsky Global Pvt Ltd. Full timeWe are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product and services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re...
-
Customer Service Representative
6 months ago
Salt Lake, Kolkata, West Bengal, India Innov Ultra Business Services Full time**Job Title: International E-commerce Customer Service Representative** We are seeking passionate individuals to join our team as International E-commerce Customer Service Representatives. In this role, you will be responsible for providing exceptional customer support via voice and chat channels to our global clientele. As the first point of contact, you...
-
Customer Service Representative
4 weeks ago
west bengal, India Career Comfort Full timeImmediate Opening: Customer Service Representative (Night Shift - MNC in Kolkata)Highlights:Salary: ₹13,800-21,800 in hand (based on educational background and experience)Office-based role in Salt Lake, Sector 5, KolkataFixed weekends off (Saturday & Sunday)Free cab drop , travel allowance, and subsidized mealsAttendance bonus of ₹1K/month and yearly...
-
Customer Service Representative
6 months ago
Salt Lake, Kolkata, West Bengal, India DAS WRITING SERVICES Full time**About Us**: Das Writing Services is a premier content writing firm dedicated to providing high-quality, SEO-friendly content to clients worldwide. We pride ourselves on our commitment to excellence and our ability to deliver tailored solutions that meet the unique needs of each client. As we continue to grow, we are looking for a dynamic and dedicated...