Customer Support Executive

2 weeks ago


Bandra Mumbai Maharashtra, India Melot Technologies Private Limited Full time

**Job Profile** - Customer Service Representative (CSR)

**Location** - Mumbai

**Exp. Required** - 3-4 YAERS

**Qualification** - Any Graduation

**Workdays & Timings** - Monday to Saturday (9.00 AM to 6.00 PM)

**Job Responsibilities -**

Fresh desk (CRM rule).
- Coordinate with internal departments to ensure effective issue resolution and followup.
- Engage with agency holders and talent to address and mitigate recurring issues.
- Collect and document feedback from users and talent to drive app improvements.

experience, and a proactive, solution-oriented approach to handling user relations

and team collaboration.

**Other Requirements -**

1. Should be aware of the live streaming industry and operations

2. Should be able to communicate fluently in English & Hindi. (Other language proficiency

will be an added advantage)

Pay: ₹35,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund
- Work from home

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

**Speak with the employer**
+91 7977170927



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