Connected Services Executive
1 month ago
**Hiring for Leading Automobile Manufacturing Company**
3-5 Years in aftermarket Services/ product development at least 2 years should be in establishing a product in the field
Market Intelligence:
- Determine customer requirements by executing research needed to obtain market information on areas related to the service roadmap.
- Analyse the potential in various market segments and develop a strategic perspective across market segments for the leadership team to review periodically.
Service Development:
- Undertake research and studies in order to specifically define problems and opportunities which represent an opportunity for new services or products that can be leveraged with digital and connected technologies.
- Translate solution design into detailed requirements for the IT and Digital Partner Team and monitor the development to ensure product vision is adapted in the prototype.
- Pilot Services before the launch to ensure that the optimal value delivery can be achieved and validate the business case.
- Work with IT and product team to deliver with quick time-to-market and optimal resources.
Drive value realization of New Services:
- Support Customers to Derive Benefits from newly developed Modules/Features of company.
- Communicate all New and Existing features with customers for assigned segments/Applications.
- Liaison with cross-functional teams (Development / Analytics / Uptime / etc.) for issue resolution
**Salary**: ₹700,000.00 - ₹900,000.00 per year
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
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