Senior Network Service Support Engineer

1 month ago


Indore, India ECI Full time
ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than , customers worldwide with over $ trillion of assets under management put their trust in ECI.At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by

our commitment to empowering our employees around the world

.The Opportunity:ECI has an exciting opportunity for a

Senior Network Service Support Engineer

. We are looking for a Senior resource with a minimum of

years of domain experience in network administration and a

minimum of

years of hands-on experience working with Palo Alto firewalls

and working on application layer of the OSI.In this role, the ideal candidate will be responsible for managing and maintaining our network infrastructure, ensuring high availability, security, and performance.This is a Hybrid role, : PM IST – : AM IST ( AM EST –

PM EST). Must be within a commutable distance to one of our offices (Bangalore, Hyderabad & Indore) in India.What you will do:Design, configure, and maintain network infrastructure, ensuring optimal performance and reliability.Manage and troubleshoot Palo Alto firewalls and L security layers to protect the organization from security threats and breaches.Implement and manage network security policies, access controls, and intrusion detection systems.Perform regular network audits and assessments to identify vulnerabilities and recommend improvements.Collaborate with cross-functional teams to ensure seamless integration of network services with other systems and applications.Monitor network traffic and performance and take proactive steps to address any issues.Who you are:Firewall Migration Experience: Proven expertise in planning and executing firewall migrations, ensuring minimal downtime and optimal security during the transition.Branch Office Network Management: Experience in managing network infrastructure at branch offices, including remote site connectivity, branch-specific requirements, and optimizing network performance for distributed locations.Use of Network Analyzer Tools and Setting up Monitoring and Alerts: Proficiency in utilizing network analyzer tools and implementing monitoring solutions to proactively identify and address network issues. Setting up alerts for critical events and incidents.Coordination with ISP and Broadband Providers: Demonstrated ability to collaborate with Internet Service Providers and broadband providers to ensure reliable and high-speed connectivity, troubleshoot connectivity issues, and negotiate service agreements.Designing and Execution of Network Landscapes: Proven track record in designing and implementing network architectures and landscapes, including WAN, LAN, and data center networks. Ability to optimize network topologies for performance and scalability.Experience with Meraki Devices: Hands-on experience with Meraki networking devices, including switches, access points, and security appliances, and the ability to manage and troubleshoot them effectively.Network Inventory Management: Proficiency in maintaining a comprehensive inventory of network assets, including hardware, software, licenses, and configurations. Ensure accurate documentation of network components.Bonus points if you have:Participate in disaster recovery planning and execute recovery procedures when necessary.Keep up to date with industry best practices and emerging technologies to enhance network security and efficiency.ECI’s culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more If you believe you would be a great fit and are ready for your best job ever,

we would like to hear from youLove Your Job, Share Your Technology Passion, Create Your Future HereLI-Hybrid

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