Customer Support

**Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...

**Job Role and Responsibilities** - Clearly communicate and share appropriate product USP, Value proposition and attributes to new customers - Follow up with existing customers to gather and document their feedback in excel sheets and internal company database - Create invoices on software and process customer orders **Job Requirements** - Proficient in...

**What qualifications do we need from you?** - Minimum age: 18 years old - Have the right to work in India - Strong communication skills in English (both written and oral fluency) - Experience working with a computer - The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm - Willingness and ability to work...

Providing exceptional customer service experience to the customers over the phone. - Previous experience in a customer support role is a plus - communication skills along with active listening. - Customer focused approach. - Ability to multi-task, set priorities and a self-starter. - Must be willing to work in rotational night shifts. Walk-In dates : 9th...

A customer relationship executive is a key bridge between the company and their customer where they need to understand the detailed requirements of customer and work with the internal team to deliver those based on the customer requirements. **Qualification: - **BTECH fresher **Things required: -** - Own laptop - Own smartphone - Vehicle to move around in...

**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

**Responsibilities**: - Understanding the products and services provided by the company. - Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual representatives. - Maintaining records of each phone call for future reference. - Following up with customers for any further...

Neerinfo Solutions is a Leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies.This is regarding the job opening with our C ompany -Skillible (Emerging Edu Tech Company ). We are looking to hire a Customer Support role.Role: Customer SupportLocation- Noida (WFO)Experience - Minimum Exp 6 Months...

**Responsibilities**: - Provide product information to customers - Resolve customer issues and complaints - Escalate issues to the appropriate department if needed - Update customer information in the database - Identify and escalate priority issues - Provide excellent customer service and support **Requirements**: - Proven customer support experience -...

Designation: Chat Support ExecutiveLocation: NoidaThe key expectations of the role:· Respond to customer inquiries via chat, email or calls.Providing accurate information and assistance related to our products and services.· Address customer concerns, resolve issues, and provide guidance on product usage and benefits professionally and courteously.·...

Minimum Required Experience : 0 years Full Time **Skills**: Planning & organizing Understanding customer needs Self confidence Drive for results Following work procedures Accountability Computer Skills Effective Communication Skills Description SALES SUPPORT, CUSTOMER SURVICE ,REPORT CREATION AND FOLLOW UP SALES TEAM,TRANSPORTATION

Execute marketing campaigns as per the strategy outlined by senior marketing staff. - Coordinate with internal teams and external vendors to ensure campaign elements are delivered on time. - Monitor campaign performance and make adjustments as needed to optimize results. - Conduct market research to gather data on customer demographics, preferences, and...

Credgenics is India's first-of-its-kind NPA resolution platform, backed by credible investors including Accel Partners and Titan Capital. We work with financial institutions, banks, NBFCs, and digital lending firms to improve their collection efficiency using technology, automation intelligence, and optimal legal routes in order to facilitate the resolution...

Coordination Between Sales, Logistics and Customer - Take order from parties, customers & marketing person and make proper format for orders and maintain in excel sheet for pending orders. - Payment Follow-up and Responds to sales inquiries from the customers. - Preparing & Sending Quotes, Proforma Invoices, Production orders etc - Ensuring the adequacy of...

**CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...

Leading customer care in telecom sales involves overseeing a team dedicated to delivering exceptional service to customers before, during, and after the sales process. Below are the key responsibilities and strategies for success in this role: Team Leadership : As the leader of the customer care team, you're responsible for hiring, training, and...

Leading customer care in telecom sales involves overseeing a team dedicated to delivering exceptional service to customers before, during, and after the sales process. Below are the key responsibilities and strategies for success in this role:Team Leadership : As the leader of the customer care team, you're responsible for hiring, training, and managing a...

Leading customer care in telecom sales involves overseeing a team dedicated to delivering exceptional service to customers before, during, and after the sales process. Below are the key responsibilities and strategies for success in this role:Team Leadership: As the leader of the customer care team, you're responsible for hiring, training, and managing a...

1.Company name : Manufacturing company Job designation : Telecalling Qualification : Any Graduate Salary : 12000-15000 Gender & age : Male ,25-35 years Location : Vyyuru JD: fresher or 1-2 years’ experience can apply. Customer support experience is preferred, Good convincing communication is must. English, Telugu, Hindi must able to speak Pay:...

We are hiring for customer care executive role for Bangalore location of 5 process Roles and Responsibilities: - Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer query quickly and efficiently. - Understanding key customer individual needs and...