Customer Support Representative
1 month ago
**Post**: Customer Service Executive
**Job description**
**Roles and Responsibilities**
- Answering calls from customers regarding their shipments
- Address customer grievances
- Coordinate with hubs to collect information about shipment delays
- Assist with online booking of shipment
- Freshers welcome
- Under-graduates welcome
- Should know how to talk in English fluently
- Knowledge of MS Office
- Able to work independently yet a good team player and a quick learner
- Experience of handling customer complaints preferred
- Must be good in follow up and interpersonal skills.
**Job Type**: Full-time
**Salary**: ₹20,000.00 - ₹25,000.00 per month
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (required)
Work Location: In person
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