Customer Support Representative

1 month ago


Mumbai Maharashtra, India Bombax Logistics Pvt Ltd. Full time

**Post**: Customer Service Executive

**Job description**

**Roles and Responsibilities**
- Answering calls from customers regarding their shipments
- Address customer grievances
- Coordinate with hubs to collect information about shipment delays
- Assist with online booking of shipment
- Freshers welcome
- Under-graduates welcome
- Should know how to talk in English fluently
- Knowledge of MS Office
- Able to work independently yet a good team player and a quick learner
- Experience of handling customer complaints preferred
- Must be good in follow up and interpersonal skills.

**Job Type**: Full-time

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)

Work Location: In person



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