Customer Sales Executive

5 months ago


Delhi, India Burgundy Brand Collective Full time

**Job Title: Customer Service Executive**

**About us**:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate
- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts - a marketplace for curated gourmet gifts and Papabubble - an artistic, youth-oriented global candy brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
- Assisting the customer though the buying cycle
- Supporting retail operations, including cash, store operations, inventory management, reporting and merchandising
- Closing and opening of the store responsibly
- Driving store level sales
- Supporting the manager and team
- Managing store assets and equipment
- Maintaining in-store visual merchandise
- Providing feedback and on ground insights

**Skills and Experience Desired**:

- At least 2 years of experience in Retail sales
- Prior experience with an international fashion brand or a footwear brand
- Customer service orientation
- Knowledge of customer service principles and practices
- Verbal and written communication skills - English
- Team player with good listening skills
- Ability to resolve customer concerns in a diplomatic manner
- Honest, mature and well-organized
- Willingness to work hard, take on a diverse mix of tasks and possess a positive, "can-do" attitude

**Qualifications**:

- Graduation (Any stream)

**Reporting**:Store Manager

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Shift:

- Day shift

Supplemental pay types:

- Performance bonus

Travel requirement:

- Travel

Work Location: In person



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