Phone Banking Officer

3 months ago

Greams Road Chennai Tamil Nadu, India Buzzworks Business Services Pvt Ltd Full time

**Greetings from Buzzworks Business services.....**

**Role** **:Phone Banking Officer**

**Experienced : CTC Upto 5 L For Fresher : CTC Upto 2.50 LPA Fixed.**

**Key Responsibilities**:

- **Customer Service**:

- Address customer inquiries about account information, transactions, and other banking products via phone.
- Assist customers with troubleshooting issues and provide resolutions in a timely manner.
- Provide support on internet banking, mobile banking, and other digital services.
- **Product Knowledge and Promotion**:

- Educate customers about various products and services offered by the bank.
- Identify potential cross-selling and upselling opportunities, promoting relevant banking products based on customer needs.
- **Account Management and Transaction Support**:

- Assist with account-related requests, such as balance inquiries, statement generation, fund transfers, and more.
- Help customers with account maintenance, including updating contact information and enabling or disabling services.
- **Problem Resolution and Escalation**:

- Address complaints or issues related to banking services, escalating complex issues to appropriate departments if needed.
- Ensure effective follow-up on unresolved queries to provide seamless service.
- **Compliance and Data Security**:

- Maintain confidentiality and protect customer information, adhering to the bank’s policies and regulations.
- Ensure compliance with banking guidelines and quality standards to minimize risk and ensure high service standards.
- **Requirements**:

- **Educational Qualifications**: Bachelor’s degree in any field is preferred.

**Other Details**:

- **Experience**: Previous experience in customer service or a call center environment, preferably in the banking or financial sector.
- **Technical Skills**: Familiarity with CRM systems, banking software, and Microsoft Office.
- **Communication Skills**: Excellent verbal communication, active listening, and interpersonal skills.
- **Problem-Solving Skills**: Ability to resolve customer complaints with patience and a positive attitude.
- **Adaptability**: Able to work in a fast-paced environment, handling high call volumes and diverse customer needs.

Immediate Joiner first prefference or else 30 Days notice period max

If anyone interested please kindly share your updated resume to this contact no :7010364128

Regards,

Abishake HR

Buzzworks Business services Pvt ltd.

Venue details:
Door No.84, 3rd, Murugesan Naicker Complex, Greams Rd, Thousand Lights West, Thousand Lights, Chennai, Tamil Nadu 600006

**Job Types**: Full-time, Permanent

Pay: From ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Greams Road, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- 10 key typing: 1 year (preferred)

**Location**:

- Greams Road, Chennai, Tamil Nadu (preferred)

Work Location: In person

  • Phone Banking Officer

    7 months ago

    Chennai, Tamil Nadu, India Resource Square Solutions Pvt Ltd Full time

    Excellent Job Opportunity with ICICI Need Fresher (Both Male/Female) Voice Process Designation: Phone Banking Officer Office Timing: 9 AM to 6:30 PM Qualification: +2 or Any graduate **Salary**: 15000 per month + Incentives: 4000 to 6000 Location: Chennai **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹18,000.00 per...

  • Phone Banking Associate

    3 months ago

    Chennai, Tamil Nadu, India Buzzworks Business Services Pvt Ltd Full time

    **Job Title: Phone Banking Officer** **Designation**: Phone Banking Associate **Qualification**: Any Graduation (Fresher & Experienced). **Age**: Below 30 Years. **CIBIL Score**: Not less than 700. **Salary**: ₹2.5 LPA - ₹5 LPA. **Location**: Chennai (Spencer Plaza, Office Lobby, 4th Floor, Mount Road). **Languages Preferred**: Proficiency in English +...

  • Phone Banking Officers

    4 days ago

    Chennai, India Hdfc Full time

    HDFC HIRING PHONE BANKING OFFICERS GRADUATION MANDATORY 1-3 Years Experience in Bpo Or Sales Or Banking Sector. Salary Package 16k - 26k Call or WhatsApp - 9677253511 for more details **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹26,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay...

  • Phone Banking Officer

    3 months ago

    Anna Salai, Chennai, Tamil Nadu, India GRM Academy & Consultant Pvt Ltd Full time

    Job title : Phone banking Officer Handling inbound calls Assist the customers over the calls on credit card and Personal loan enquiries Resolve customer queries on time Languages Known : English, Hindi & Tamil Rotational shift ( No night shift for females) Salary upto 4.5lacs Age below 35 Pay: ₹13,000.00 - ₹40,000.00 per month **Benefits**: -...

  • Phone Banking Officer

    4 months ago

    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    DEAR CANDIDATE, one of a leading private bank is looking for a banking executive for their day to day operations. Qualification - Any degree Experience - fresher / 1-4 yrs exp Location - karapakkam, OMR, Chennai - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the...

  • Phone Banking Officer

    3 months ago

    Anna Salai, Chennai, Tamil Nadu, India GRM Academy & Consultant Pvt Ltd Full time

    Handling inbound calls Assist the customers over the calls on bank needs Resolve customer queries on time Languages known : Hindi/Telugu/Kannada/Malayalam and English & Tamil is mandatory Salary utp 3.5 lacs Age upto 35 Pay: ₹220,000.00 - ₹350,000.00 per year **Benefits**: - Provident Fund Schedule: - Rotational shift Application...

  • Phone Banking Officer

    7 months ago

    Chennai, India QWEEN NETWORK LLP Full time

    The Phones Officer role is focused on rendering services to Bank customers and ensuring. satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / upsell set products. Key Responsibilities: - Be the best for our...

  • Phone Banking Officer

    1 week ago

    Chennai, India Call for Jobs Full time

    Designation: Tele Banking Executive Department: Virtual Institution Relationship Management Location: Chennai (Vadapalani) Qualification: Degree Mandatory languages: English, & Malayalam Experience: 0 to 3 years Position description: 1. To achieve assigned Unit / value/ Income across product lines 2. Customer communication 3. Qualitative: Call...

  • Phone Banking Officer

    7 months ago

    Chennai, India Call For Jobs Full time

    Six working days for a week, which has rotational weekly off basis business requirements. Not every Sunday is weekly off. Have to take inbound calls for 480 minutes or to do outbound for 480 minutes everyday depends on your work assigned within 9 hours of shift time. 1. The incumbent is responsible for representing the Bank and presenting the bouquet of...

  • Phone Banking Officer

    4 months ago

    Perungudi, Chennai, Tamil Nadu, India Unidos Technology Full time

    we have openings for inbound offices & VKYC **JOB DESCRIPTION** - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture problem...

  • Phone Banking Officer- Hindi

    1 month ago

    Chennai, Tamil Nadu, India GRMAC Pvt ltd Full time

    Handling inbound calls Resolve customer queries and complaints Assist the customers over the calls on banking needs No sales and No Target Eligibility Requirement Graduation Mandatory Good Communication Skill - Hindi and English Age criteria below 30 Freshers also eligible **Job Types**: Full-time, Permanent, Fresher Pay: ₹14,500.00 -...

  • Phone Banking Officer

    1 month ago

    Anna Salai, Chennai, Tamil Nadu, India GRM Academy & Consultant Pvt Ltd Full time

    Handling inbound calls Assist the customers over the calls on bank needs Resolve customer queries on time Pay: ₹14,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift Application Question(s): - Current CTC and Notice period **Education**: - Bachelor's (required) **Experience**: - total work:...

  • Indian Bank

    7 months ago

    Chennai, Tamil Nadu, India Quess Corp Limited Full time

    We are hiring for Loan sales officer for INDIAN BANK ( Off Role ) Position - FOS, TL, Collection Officer. fixed Salary - 17k to 22 k + incentives ( PF & ESI ) Allowance monthly - 2400 Two wheeler must Location - Chennai all Indian Bank branch No fees Payments **Salary**: ₹17,000.00 - ₹25,000.00 per month **Job Types**: Full-time,...

  • Phone Banking Officer

    7 months ago

    Chennai, India Call For Jobs Full time

    Golden Opportunity to work as Risk Analyst with 4 largest bank in the world Experience 0 - upto 2.5 years Profile : 100% Voice profile Shift Type : Rotational with Night shifts. Work Location L.B. Road, Thiruvanmiyur, Chennai - 600041. Age 18 to 29 years To ensure the fraud exposure & loss is minimized by identifying the fraud at the earliest by...

  • Banking Officer

    1 week ago

    Coimbatore, Tamil Nadu, India HIRELYZ BUSINESS SOLUTIONS PRIVATE LIMITED Full time

    Wanted for Leading Bank Companies like Axis, HDFC, Equitas, SBI Life, DBS Role : Customer Service Officer, BDM, Relaionship Officer, Asst Manager Job Location : Coimbatore, Madurai, Erode, Salem, Trichy, Namakkal, Virudhunagar, Kanniyakumari, Vilupuram, Pondycherry CTC : Upto 4.5LPA Min. Any UG Degree Must Age below 30 Year Min. 6 month experience in...

  • Bank Officer

    7 months ago

    Chennai, Tamil Nadu, India Sri Sai Tech & HR Solutions Full time

    **Job Description: - ** **Designation: - Bank Officer - Direct Bank On Roll Job** **Salary: CTC 15k to 22k + Incentives** **Experience: Minimum 6month to 1 Years any kind of Sales Experience (Freshers welcome)** **(Banking Sales, Commercial Loan Sales, Finance Sales, Medical Ref, Home Loan, Mortgage Loan, Personal Loan, Business Loan, Agriculture Loan,...

  • Indian Bank

    7 months ago

    Chennai, Tamil Nadu, India Quess Corp Limited Full time

    We are hiring for Loan sales officer for INDIAN BANK ( Off Role ) Position - FOS, TL, Collection Officer. Salary - 17k to 22 k + incentives ( PF & ESI ) Location - Chennai all Indian branch No fees Payments **Salary**: ₹17,000.00 - ₹23,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Schedule: - Day...

  • Phone Banking Officer

    6 months ago

    Anna Salai, Chennai, Tamil Nadu, India GRM Academy & Consultant Pvt Ltd Full time

    1)Graduation mandatory 2)Languages : Hindi & English & Tamil fluency is mandatory 3)Age less than 35 years 4) Pure customer service role, No targets no sales 5)Rotational shift 6 ) Chennai location - No virtual interview will be done **Salary**: ₹220,000.00 - ₹500,000.00 per year **Benefits**: - Health insurance - Provident Fund Schedule: - Day...

  • Retired Bank Officers

    3 weeks ago

    Chennai, Tamil Nadu, India Shubham Enterprises Full time

    Retired Bank officers Age : 60 plus Experience in Banking sector **Job Type**: Part-time Pay: ₹34,000.00 - ₹45,000.00 per month **Benefits**: - Work from home Schedule: - Day shift Supplemental Pay: - Commission pay **Experience**: - total work: 10 years (required) Work Location: In person

  • Banking Officer

    1 week ago

    Chennai, India HIRELYZ BUSINESS SOLUTIONS PRIVATE LIMITED Full time

    Wanted for Leading Bank Companies like Axis, HDFC, Equitas, SBI Life, DBS Role : Relationship Officer, Customer Service Officer, BDM, Relaionship Officer, Asst Manager Job Location : Coimbatore, Madurai, Erode, Salem, Trichy, Namakkal, Virudhunagar, Kanniyakumari, Vilupuram, Pondycherry and more locaions CTC : Upto 4.5LPA Min. Any UG Degree Must Age...