Phone Banking Officer

5 months ago


Chennai, India Call For Jobs Full time

Golden Opportunity to work as Risk Analyst with 4 largest bank in the world

Experience 0 - upto 2.5 years

Profile : 100% Voice profile

Shift Type : Rotational with Night shifts.

Work Location L.B. Road, Thiruvanmiyur, Chennai - 600041.

Age 18 to 29 years

To ensure the fraud exposure & loss is minimized by identifying the fraud at the earliest by contacting the customer for suspicious transaction.

Handling the Alerts as per the Guidelines*

Interaction with Customer has to be carried-out as per the Talk-Off
- in Polite & Soft Manner

Get the complete details updated in the system for all Identified frauds.

Once fraud is Identified the required process has to be followed as per the post fraud Identification Guidelines.

To ensure that the frauds are Identified at the first attempt.

Any New fraud trend & Abnormal trend noticed during reviews has to be reported to the Supervisor Immediately.

System down / Related Issues has to be reported to the manager Immediately and mail communication to CRU Team

**Salary**: ₹18,000.00 - ₹22,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Shift allowance

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8977900822


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