Phone Banking Officer
6 months ago
Golden Opportunity to work as Risk Analyst with 4 largest bank in the world
Experience 0 - upto 2.5 years
Profile : 100% Voice profile
Shift Type : Rotational with Night shifts.
Work Location L.B. Road, Thiruvanmiyur, Chennai - 600041.
Age 18 to 29 years
To ensure the fraud exposure & loss is minimized by identifying the fraud at the earliest by contacting the customer for suspicious transaction.
Handling the Alerts as per the Guidelines*
Interaction with Customer has to be carried-out as per the Talk-Off
- in Polite & Soft Manner
Get the complete details updated in the system for all Identified frauds.
Once fraud is Identified the required process has to be followed as per the post fraud Identification Guidelines.
To ensure that the frauds are Identified at the first attempt.
Any New fraud trend & Abnormal trend noticed during reviews has to be reported to the Supervisor Immediately.
System down / Related Issues has to be reported to the manager Immediately and mail communication to CRU Team
**Salary**: ₹18,000.00 - ₹22,000.00 per year
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Shift allowance
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 8977900822
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