Customer Support Coordinator
2 months ago
we are looking for sr, customer coordinator
Experience:4-7 years
location:chennai, poonmallee
skills:manufacturer or service based organisation
Notice period:immediate -15days
shift timing : 8.30-5.30
2Handling Service engineers through whatsapp
3Handling of AMC/Warranty Scheduled Customers by the existing excel document
4Quotation to PO stage follow up with customer in Excell funnel.
5Payment Followup and Collection as per existing excell document.
6Documentation, Filing and e filing on daily basis
7Material request to store based on engineer request with HOD approval
8Installation plan based on Production approval and send completion reports
9Monthly/Quarterly Invoice booking data to HOD
10Monthly Order & Invoice Booking data to HOD
11Weekly payment Receiviables report to accounts
12weekly invoice booking projection to BD team.
13Equipment Performance letters from customer after every supply.
14Aadharing Service Process made for the Coordinator position.
15Aadharing Documents & existing process.
Pay: ₹30,000.00 - ₹40,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 6 years (preferred)
- coordinator: 5 years (preferred)
- customer service: 4 years (preferred)
Work Location: In person
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