Exchange Administration
2 weeks ago
Company Profile:
Job Title: Exchange Admin
Position: Systems Engineer/Senior Systems Engineer
Experience: 5+ yrs
Category: IT Infrastructure
Main location: Bangalore
Position ID: J0923-1240
Employment Type: Full Time
Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.
**Job Description**:
Minimum 5 years of experience in remote infrastructure management
- 4+ years working experience supporting Exchange 2016, 2019 and Exchange online and M365
- Experience supporting Exchange functionalities such as Mail Gateway and routing, Message tracking
- Should possess knowledge on Archiving policies and Enterprise Vault
- Knowledge on powershell scripting
- Responsible for resolving all technical incidents escalated by the L-1 team
- Analyze Change Request; review change requests with the client & stake holders; validate the information and execute - High complexity; Critical & Emergency Changes
- Participate in Problem Management review meetings and provide root cause analysis
- Ability to handle and drive Incident Review bridges by identifying potential Problems; recommend solutions to be implemented
- Responsible for SLA compliance & Availability of Services
- Communicate effectively (verbal and written) and clearly within the team and with all the stakeholders Good knowledge on ITIL process
- Technical Certification a must on any of the technologies (Windows/Exchange)
- Flexible to work on 24/7 rotational shifts
Must-Have Skills:
Exchange 2016, 2019 and Exchange online and M365
CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
**Insights you can act on**
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI—where your ideas and actions make a difference.
**Your future duties and responsibilities**
**Required qualifications to be successful in this role
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