O365 Administrator

3 weeks ago

Bengaluru, India NNE Full time

**O365 Administrator**

***

**Roles & Responsibilities**:
***
Manage and monitor Office 365 services and create required SOPs and reports.

Formulate and create Office 365 SharePoint sites for domain users and external client access.

Maintain a highly secure system through proper configuration and system access monitoring.

Assist with the migration of data into the Office 365 cloud platform and Office 365 SharePoint.

Deliver a consistent process for incident and problem escalation along with resolution.

Assist with the creation of policies around the proper use of Office 365, Azure services and support.

Administer and support system backup and disaster recovery processes.

Maintain inventory of tenants, cloud services and software licenses.

Must be able to provide complete administration of the Microsoft 365 environment and its capabilities.

Testing, implementation, and deployment of Exchange Online.

Query Exchange environment using the Office 365 Command online tool.

Implement and support security policies, such as data retention, limit mail flow, block forwarding etc.

Manage problem resolution to a satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via ticketing system.

Experience on Single Sign-On, Azure AD Connect, Pass through authentication and Multi Factor Authentication.

Perform scripting administration tasks and reporting using PowerShell.

Develop scripts for automating processes within the environment.

Perform migrations and deployments related to the building, upgrade and maintenance of MS Exchange.

Monthly audits on the Active Directory environment to reconcile users.

Consult with Integrated Product Teams (IPT) and product owners to establish better process flow to mitigate incidents/tasks.

Manage user's mobile devices through our Mobile Device Management (MDM) solutions (MS Intune).

Update, contribute, and maintain SharePoint online sites as procedures/documentation change.

Hand on experience on creating technical user guide, SOPs and detailed reports.

Have the ability to train and support internal team.

**Requirements**:
Must have 3 years’ experience as a Microsoft Exchange Administrator, Administrator level Microsoft 365 Certification would be an advantage.

Excellent verbal and written communication skills.

Ability to work with a vast array of information and to cope with rapidly changing information.

Strong Communications skillset.

Good listener.

Challenge the status quo.

Ability to work creatively and analytically in a problem-solving environment.

Self-motivated.

Fluent in English oral and written.

Can conduct training sessions for your colleagues on technical matters.

**Sounds like something you’d love to do? If you’re ready to unleash your potential, let’s have a talk**.

We shall invite to the interviews on a running basis.

We will invite to interviews on a running basis.

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