Telesales Agent
4 weeks ago
Key Responsibilities:
- **Lead Management**: Call potential clients generated from Google and social media platforms.
- **Appointment Scheduling**: Convince leads to schedule consultations at our clinic.
- **Product Knowledge**: Explain various treatments and services offered by the clinic.
- **Client Follow-up**: After consultations, follow up with leads to ensure they move towards closing.
- **Database Management**: Maintain accurate records of all calls and client interactions in the CRM system.
- **Customer Service**: Provide exceptional customer service and support to ensure a positive client experience.
**Requirements**:
- **Experience**: Previous experience in a telecalling or customer service role, preferably in the healthcare or beauty industry.
- **Communication Skills**: Excellent verbal communication skills with a clear and pleasant speaking voice.
- **Sales Acumen**: Strong persuasive skills with the ability to handle objections and close sales.
- **Tech-Savvy**: Proficiency with CRM software and basic computer skills.
- **Language Skills**: Proficiency in English, Hindi, Marathi, Gujarati.
- **Attitude**: Highly motivated, self-starter with a positive attitude and strong work ethic.
What We Offer:
- **Training**: Comprehensive training on our services and products.
- **Incentives**: Competitive salary with performance-based incentives.
- **Work Environment**: Supportive and dynamic work environment.
- **Career Growth**: Opportunities for professional development and career advancement.
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
- Paid time off
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Sales: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
Expected Start Date: 01/06/2024
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