Customer Support Associate
2 weeks ago
**Responsibilities**:
- Responsible for resolving and replying queries. Managing incoming customer service queries.
- Ensure to meet SLAs set for queries via all relevant communication channels.
- Sending timely events related or customer related communication.
- Coordinate with internal teams like client servicing, business development, marketing, tech, product, etc.
- Identify and assess customer needs, feedback and share them to relevant teams to achieve customer delight.
- Handle customer complaints, provide appropriate solutions or alternatives within the time limits.**Requirements**:
- 1-2 years of relevant experience in customer service role (preferably e-commerce, app solution process)
- Good command over written and verbal communication
- Problem solver.
- Ability to multi-task and prioritise.
- Strong time management skills and motivated to exceed expectations.
- Flexible based on business needs and requirements.
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Customer Support
4 weeks ago
Remote, India Tekhunt Solutions Full time**Role: Customer Support Associate** **Exp:1+ Years** **Location: Remote** **ROLES AND Responsibilities**: - Calling active and budding clients, Inbound and Outbound process. - Answering phones and explaining the product and services offered by the company. - Regular following up with the customer. - Contacting existing customers as well as prospective...
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Customer Support Associate
4 weeks ago
Remote, India MyfitSoul Technologies Private Limited Full timeAbout the job Key responsibilities: 1. Work closely with our customers as well as other members of the customer support team 2. Communicate with the sales, technical, and product teams to ensure flawless execution of this support 3. Maintain superb verbal & written communication and handle a variety of tasks and projects at once 4. Execute daily customer...
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Customer Support Executive
1 month ago
Remote, India Amber Internet solutions Full timeSales **Customer Support Executive (Chat Support) (Remote)**: - Remote | Full Time- If you are passionate about making international mobility and living seamless and accessible, then - **Join us in building the future of student housing**. **Individual responsibilities**: - Respond promptly and professionally to incoming customer inquiries on chat. -...
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Customer Support Representative
1 week ago
Remote, India Recooty Full timeWe are seeking a dedicated Customer Support Representative to join our dynamic team during US shift hours. **About Recooty** Recooty is a dynamic US-based startup, headquartered in Indore, Central India. We're revolutionizing recruiting and already trusted by 12,000+ users with our cutting-edge SaaS ATS platform. We've powered industry leaders like Avast,...
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Customer Support Associate
1 month ago
Remote, India Wobot Intelligence Full time**Responsibilities**: - Validate sequence of images and individual video clips, on test data - Regularly monitor the AI dashboard to oversee real-time alerts, notifications, and insights generated by our systems. Identify any anomalies, deviations, or potential issues within the data and take immediate actions as necessary. - Maintain effective...
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Customer Success Associate I-in
4 weeks ago
Remote, India Rackspace Full time**Job Title: Customer Success Associate I-IN** *** **JOB DESCRIPTION**: *** - Service Delivery Associates provide administrative support to the Service Delivery group ensuring fast and efficient response and resolution of common customer requests. Working alongside teams of Service Delivery Managers the Service Delivery Associates triage inbound customer...
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Operations Associate
4 weeks ago
Remote, India Cision Full timeCision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours. As an Operations Associate -...
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Customer Success Associate
1 week ago
Remote, India Neemtree Internet Private Limited Full timeThe Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond...
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Customer Support Technician
1 month ago
Remote, India Rackspace Full time**Customer Service Technician I - IN - Remote - Work from Home - BNG/ GGN/ HYD** **Shift: 100% night shift** **Positions: Multiple.** **EXP - 2-5yrs **Requirements: Certifications in relevant work** **_ _** **JOB COMPLEXITY**:Handles customer support requests primarily via phone, chat, and tickets. Escalates support requests, as necessary, to...
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Customer Support Representative
1 week ago
Remote, India Gain.pro Full time**Who are we?** Gain.pro is on a mission to provide global private market visibility. Our industry-leading platform combines advanced AI tech with local-for-local research. It delivers the highest quality information on the companies that matter to you most. We serve 100% of MBB/Big-4 advisories, clients representing >$500bn of private equity capital and...
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Customer Care Executive
1 day ago
Remote, India AM2PM Support Private Limited Full time**JOBPROFILE: CUSTOMER CARE EXECUTIVE** **Location: Remote** **Salary: 15000-20000 per month** **Shift Timing:11PM-8AM(Night Shift)** **Qualifications**: High School Diploma or equivalent Excellent communication skills Fluency in English and any other language(optional) Friendly attitude and good customer service skills Proficiency in computer...
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Customer Support Executive
4 weeks ago
Remote, India Pesto Full time**Role** As a Customer Support Executive, you will be responsible for providing top-notch customer service to learners, mentors/instructors, and other stakeholders. You will be the first point of contact for customers and act as a liaison between them and the company, ensuring customer satisfaction and loyalty. Your primary objective is to assist customers...
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Customer Support Representative
1 month ago
Remote, India LoudLess Full timeMonsui, a premier fashion brand, seeks a Remote Customer Support Representative. Ideal for those with impeccable written English skills and a passion for customer satisfaction. **Responsibilities**: - Assist with size exchanges, refunds, and general queries. - Maintain accurate records and collaborate with the team. **Requirements**: - Prior customer...
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Customer Support Intern
4 weeks ago
Remote, India TrainingInbox Edtech Private Limited Full time_**Your Role at TrainingInbox - Customer Support Intern**_ - Act as the first point of contact for customers seeking assistance or information. - Collaborate with relevant departments to resolve customer issues efficiently. - Coordinate with various teams to provide prompt and accurate solutions to customer inquiries. - Provide essential back-end support to...
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Internship-customer Support
4 weeks ago
Remote, India i2e Consulting Pvt. Ltd. Full time**Job Title**: Intern - Customer Support Work timings - rotational shift - ( rotational shifts: 6 am - 3 pm, 2pm - 11pm, 10 pm-7am) - (6 days a week) Our development center is in Mumbai, but we are open to considering professionals who can work remotely **Job Description-** - Understanding the product provided by the company thoroughly. - Developing...
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Customer Support Advisor
4 weeks ago
Remote, India Brandwatch Full timeBrandwatch, a Cision product, empowers over 5,000 of the world’s most admired companies to understand and engage with customers at the speed of social. Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and...
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Customer Success Associate
4 weeks ago
Remote, India Wobot Intelligence Full time**_Responsibilities: _** - Own relationship with assigned clients, including onboarding, implementation, training etc. - Monitoring accounts to ensure a positive customer experience with the company’s products or services - Analyzing potential issues related to customer accounts and channelizing internally for a faster resolution. - Coordinating with other...
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Customer Success Associate
1 month ago
Remote, India Wobot Intelligence Full time**Responsibilities**: - Own overall relationship with clients, including managing on-boarding, implementation, training, increasing adoption, and high levels of customer satisfaction - Establish a trusted and strategic advisor relationship to help drive the continued value of our product - Maintain and develop customer success strategies and best practices,...
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Customer Support Executive
4 weeks ago
Remote, India Nueraa Full timeProfile: - customer support executive Location: - Vadodara Experience: - Fresher or 1 to 2 years bpo #csa # voiceprocess #customersupport# cold calling # tele caller **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental pay types: - Shift allowance **Experience**: - Customer support: 1 year (preferred) - total...
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Customer Support Executive
1 month ago
Remote, India MANAH Wellness Full time**JOB DESCRIPTION** **CANDIDATES FROM PUNE ARE PREFERRED** Job Title**:Customer Care Executive** Company: Manah Wellness **Role & Responsibilities**: - Handling customer inquiries: The Customer Care Executive is responsible for answering customer inquiries related to product information, pricing, and any other queries related to clients wellbeing. -...