Customer Relationship Officer

3 weeks ago


Chennai, India True Talents Consulting Private Limited Full time

**Role: Credit Relationship Officer (Outbound, Collections/Sales Process)**

**Experience: 0 - 5 Years**

**Languages**: Hindi Mandatory with decent English

**Location**: Thousand Lights, Anna Salai, Chennai

**Working Days**: Monday to Saturday

**Working Hours**: 9.30AM to 6.30PM

**Requirement**:

- 1-4 years’ experience in a customer support role with collections experience and had targets to achieve month on month.
- Fluent in English and Hindi. Multilingual would be an added advantage. - Should have knowledge of loan and credit products.
- Passionate about customer interaction.
- Enjoys working in a start-up environment.

**Responsibilities**:

- Perform 80 effective outbound customer calls on a daily basis.
- Introduce and describe the services we do - Explain and counsel customers to repay the overdues.
- Achieve collections & calling parameters as per the company standard.
- Understand credit concerns customers have when their loan or credit card gets rejected.
- Provide Service Plan options on how customers can improve their score and become loan eligible.
- Co-ordinate with operations department on successful repayment & resolution of negative issues pertaining to credit bureaus.
- Ability to prioritize tasks in hand and comfortable working in a collaborative team environment.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹14,000.00 - ₹26,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Quarterly bonus

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- Hindi (required)
- English (preferred)

**Speak with the employer**
+91 6380407694



  • Chennai, India BANKBAZAAR.COM Full time

    Designation: Customer Relationship Officer (CRO) Location: Ambattur - Chennai - Work From Office SHIFT TIMING: 9:00 AM to 6:00 PM (including all the breaks in between) Experience: Freshers also are eligible Educational Qualification : 12th / Graduation Roles and Responsibilities: - Understanding the need of the customer and helping the customer to...


  • Chennai, India BANKBAZAAR.COM Full time

    Designation: Customer Relationship Officer (CRO) Location: Ambattur - Chennai - Work From Office SHIFT TIMING: 9:00 AM to 6:00 PM (including all the breaks in between) Experience: Freshers also are eligible Educational Qualification : 12th / Graduation Roles and Responsibilities: - Understanding the need of the customer and helping the customer to...


  • Chennai, India Bankbazaar.com Full time

    **Job description** **Designation: Trainee - Customer Relationship Officer** **Location**: Ambattur - Chennai **Contact person: Thiru Murugan +91-XXXXXXXXXX )** **Shift Timings**: 9:00 A.M to 6:00 P.M (including all the breaks in between) **Work From Office** **Experience: Freshers **are eligible to apply **Roles & Responsibilities**: - Understanding...


  • Chennai, India Bankbazaar.com Full time

    **Job description** **Designation: Trainee - Customer Relationship Officer** **Location**: Ambattur - Chennai **Contact person: Thiru Murugan (6374733921)** **Shift Timings**: 9:00 A.M to 6:00 P.M (including all the breaks in between) **Work From Office** **Experience: Freshers **are eligible to apply **Roles & Responsibilities**: - Understanding the...


  • Chennai, India Bankbazaar.com Full time

    **Job description** **Designation: Trainee - Customer Relationship Officer** **Location**: Ambattur - Chennai **Contact person: Thiru Murugan (6374733921)** **Shift Timings**: 9:00 A.M to 6:00 P.M (including all the breaks in between) **Work From Office** **Experience: Freshers **are eligible to apply **Roles & Responsibilities**: - Understanding the...


  • Chennai, India Bankbazaar.com Full time

    **Job description** **Designation: Trainee - Customer Relationship Officer** **Location**: Ambattur - Chennai **Contact person: Thiru Murugan +91-XXXXXXXXXX )** **Shift Timings**: 9:00 A.M to 6:00 P.M (including all the breaks in between) **Work From Office** **Experience: Freshers **are eligible to apply **Roles & Responsibilities**: - Understanding...


  • Chennai, India Bankbazaar.com Full time

    **Job description** **Designation: Trainee - Customer Relationship Officer** **Location**: Ambattur - Chennai **Contact person: Thiru Murugan (6374733921)** **Shift Timings**: 9:00 A.M to 6:00 P.M (including all the breaks in between) **Work From Office** **Experience: Freshers **are eligible to apply **Roles & Responsibilities**: - Understanding the...


  • Chennai, India Bankbazaar.com Full time

    **Job description** **Designation: Trainee - Customer Relationship Officer** **Location**: Ambattur - Chennai **Contact person: Thiru Murugan (6374733921)** **Shift Timings**: 9:00 A.M to 6:00 P.M (including all the breaks in between) **Work From Office** **Experience: Freshers **are eligible to apply **Roles & Responsibilities**: - Understanding the...


  • Chennai, India Bankbazaar.com Full time

    **Job description** **Designation: Trainee - Customer Relationship Officer** **Location**: Ambattur - Chennai **Contact person: Thiru Murugan (6374733921)** **Shift Timings**: 9:00 A.M to 6:00 P.M (including all the breaks in between) **Work From Office** **Experience: Freshers **are eligible to apply **Roles & Responsibilities**: - Understanding the...


  • Chennai, India BANKBAZAAR.COM Full time

    Designation: Trainee - Customer Relationship Officer HR Contact: Sakthivel - 7200408361 Location: Ambattur - Chennai - Work From Office SHIFT TIMING: 9:00 AM to 6:00 PM (including all the breaks in between) Experience: Freshers also are eligible Roles and Responsibilities: - Understanding the need of the customer and helping the customer to choose the...


  • Ambattur, Chennai, Tamil Nadu, India BANKBAZAAR.COM Full time

    **A brief about the Job description**: **Designation: Customer Relationship Officer (WORK FROM OFFICE ONLY)** **HR Recruiter: Lavanya** **Contact: 7338828060 **Roles & Responsibilities**: - Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility - Suggesting the customer alternative...


  • Ambattur, Chennai, Tamil Nadu, India BANKBAZAAR.COM Full time

    **A brief about the Job description**: **Designation: Customer Relationship Officer (WORK FROM OFFICE)** **HR Recruiter: Lavanya** **Contact: 7338828060 **Roles & Responsibilities**: - Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility - Suggesting the customer alternative...


  • Ambattur, Chennai, Tamil Nadu, India Bankbazaar.com Full time

    **Job description** **Designation: Trainee - Customer Relationship Officer** **Location**: Ambattur - Chennai **Contact person: MOULEESHWARAN (9962407309)** **Shift Timings**: 9:00 A.M to 6:00 P.M (including all the breaks in between) **Work From Office** **Experience: Freshers **are eligible to apply **Roles & Responsibilities**: - Understanding the...


  • Ambattur, Chennai, Tamil Nadu, India Bankbazaar.com Full time

    **Job description** **Designation: Trainee - Customer Relationship Officer** **Location**: Ambattur - Chennai **Contact person: Thiru Murugan (6374733921 )** **Shift Timings**: 9:00 A.M to 6:00 P.M (including all the breaks in between) **Work From Office** **Experience: Freshers **are eligible to apply **Roles & Responsibilities**: - Understanding...


  • Ambattur, Chennai, Tamil Nadu, India Bankbazaar.com Full time

    **Job description** **Designation: Trainee - Customer Relationship Officer** **Location**: Ambattur - Chennai **Contact person: Thiru Murugan (6374733921)** **Shift Timings**: 9:00 A.M to 6:00 P.M (including all the breaks in between) **Work From Office** **Experience: Freshers **are eligible to apply **Roles & Responsibilities**: - Understanding the...


  • Guindy, Chennai, Tamil Nadu, India Kopuram chits pvt ltd Full time

    **Customer Relationship officer** We are looking for an experienced customer relationship manager/Executive to be responsible for providing an exemplary services to the clients and increase the business scale on the same. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with...


  • Chennai, Tamil Nadu, India Vervenest Technologies Full time

    Role**:CRO - Customer Relationship **Officer - Relevant Experience: 1 - 3 years - Roles: - Excellent communication skills. - Sales and Data management experience. - Well versed with MS Office and Computers MS Word, MS Excel & MS Power Point. - Good analytical and logical reasoning ability - suggest outcomes / actionable from data analysis - NP: 0-15 Days -...

  • Relationship Officer

    4 weeks ago


    Chennai, India Suryoday Small Finance Bank Full time

    Relationship Officer - Branch Banking Chennai Location. **Job Description**: - Promotes and sells various liability products offered by the bank, aiming to attract low cost deposits from diverse customer segments, and sources current and savings accounts **Prospects for new customers through existing leads, referrals, cold calling etc. and maximizing lead...


  • Ambattur, Chennai, Tamil Nadu, India Bankbazaar.com Full time

    A brief about the Job Description: Designation: Trainee - Customer Relationship Officer **Susmitha HR | 6374740121 |** - Excellent communication and Interpersonal Skills - Ability to converse in regional language along with English. - Ability to convince customers - Assist customers in all their queries Roles & Responsibilities: - Understanding the need...


  • Chennai, India FirstCry.com Full time

    CRO at Firstcry Indore, Madhya Pradesh Ø - Proven work experience as a Retail Sales Representative or Sales Associate or similar role Ø - Understanding of the retail sales process Ø - Familiarity with consumer behavior principles Ø - Knowledge of inventory stocking procedures Ø - Basic math skills Ø - Track record of achieving sales quotas Ø -...