Process Associate
2 weeks ago
**Full description**:
**Position: Process Associate (Customer Care Executive)**
**Location: Gurugram**
**Employment type: Permanent**
**Job type: Full time**
**Education and Essential Experience**:
**- 6 months BPO or Travel experience**
**- Bachelor's Degree or Undergraduate dropouts.**
**- Excellent Written and spoken communication, business technical writing**
**- Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)**
**- Excellent Communication skills required (Versant 60)**
**- Age: 18 years - 28 years not above.**
**- Can join on immediate basis.**
**Profile Summary**
**Primary Job Responsibility**:
**- Understands the various computer screens and how to utilize them effectively**
**- Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff**
**- Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance**
**- Adheres to all company and specific Contact Center policies and procedures**
**- Completes any work as assigned by Management**
**Key Enablers**:
**- Strong process orientation**
**- High energy, High Integrity & Work Ethics**
**- Strong interpersonal skills & ability to communicate effectively**
**- Strong problem solving skills.**
**Accolades**:
**- We train New Joiners on GDS (Amadeus).**
**Salary**: ₹29,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Gurugram, Haryana (preferred)
Ability to Relocate:
- Gurugram, Haryana: Relocate before starting work (preferred)
**Speak with the employer**
+91 8810706412
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