IT Support Technician

6 months ago


Uran Navi Mumbai Maharashtra, India Jagdamb Workforce Full time

Uran location.

3lpa budget

**RESPONSIBILITIES**
- Monitoring and maintaining computer systems and networks
- Understanding YMS and AMS software, our in-house software
- Compliance between the software builder for our in-house DEPOT APPLICATION
- Provide backend support to our YARD team concerning YMS AND AMS software.
- Understanding and knowledge of software building and backend
- Providing technical support across the company on software’s like ZOHO INVENTORY and our in house software (this may be in person or over the phone)
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Ability to work with Artificial Intelligence and knowledge of Chat GPT
- Responding promptly to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Setting up accounts for new users
- Repairing and replacing equipment as necessary
- Testing new technology
- In-depth knowledge of computer hardware, software, and networks.
- Ability to determine IT needs and train end-users.
- Advanced understanding of database maintenance and system security.
- Ability to keep up with technical innovation and trends in IT support.

**QUALIFICATION**
- A bachelor's degree in computer science, information technology, or similar.
- 2 years of experience as an IT support

**Job Types**: Full-time, Permanent

**Salary**: ₹200,000.00 - ₹300,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- IT support: 2 years (preferred)

Ability to Commute:

- Uran, Navi Mumbai, Maharashtra (preferred)

Work Location: In person


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