Call Center Executive

2 weeks ago


Bengaluru, India Telerad Rxdx Healthcare Pvt Ltd Full time

**Roles and Responsibilities**
- Communication Internal team members and External employees.
- Greeting Patients direct / over the phone.
- Understanding and Responding to their queries in appropriate manner.
- Coordination
- Productivity
- Call back and reply for the requests received from Smart RxDx(Mobile App). Reverting back to the negative feedbacks and forwarding the same to the following departments.
- Training & Development
- Assigning ECG and EEG cases sent from Regency Medical Center & Rangia Clinical lab Assam.
- Arranging for House visit for nurses and doctors.
- Arranging telemedicine consultation for the patients.
- Updating doctor's list on website, BigAnt, WhatsApp group and Smart Rx.

**Desired Qualification**: Any Graduate/ PUC

**Skills and experience**:

- Accuracy and Integrity
- Full comprehension of office management systems and procedures
- Good knowledge of MS Office
- Proficiency in English
- Exemplary planning and time management skills
- Ability to multitask and prioritize daily workload

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Flexible shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 6360152070
Application Deadline: 22/02/2023
Expected Start Date: 18/02/2023


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