Csr (Customer Service Representative)

4 weeks ago


Ahmedabad Gujarat, India ARME Consulting Full time

**Currently seeking a highly organized and customer-focused individual to join as a CSR for a Reputed Hospital. As a Patient Relationship Officer, you will play a pivotal role in ensuring the satisfaction and loyalty of our patients, while maintaining strong relationships with healthcare providers.**

**Position**:Patient Relationship Officer / Customer Service Representative

**Location**: Bhat, Ahmedabad, Gujarat

**Job Type**: Work from Office

**Benefits**:

- Provident Fund
- ESI
- Accidental Insurance
- Rewards and Recognitions

**Qualifications**
- Any Graduate/Preferably Science Graduate
- 0 to 3 years of experience in Customer Service.
- Must be fluent in English, Gujarati & Hindi
- Rotational Shifts & Week offs (Night Shifts also)
- No night shifts for females

**Required Skills**:

- Good communications skills
- Ability to listen proactively
- Good interpersonal skills
- Ability to handle work well and maintain quality
- Problem solving skills

**Responsibilities**:

- Associate will be responsible for handling incoming and outbound calls from customers/Patients
- Answer calls professionally to provide information about doctor schedule, hospital services, book and cancel appointments, or obtain details of complaints
- Keep records of customer interactions and transactions, recording details of inquiries, complaints,and comments, as well as actions taken in CRM
- Associate must reply to those queries in a set format

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹14,000.00 - ₹17,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Night shift
- Rotational shift

**Education**:

- Bachelor's (required)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**

+91 8250780061



  • Ahmedabad, Gujarat, India Ace Healthcare Solutions Pvt. Ltd. Full time

    **CSR** Company Description ACE Healthcare Solutions is a leading provider of FQHC solutions based in Ahmedabad. we specialize in maximizing FQHC revenue streams, implementing growth strategies ,and improving overall quality of care.our mission is to offer financial independence to achieving better financial outcomes for facilities and better health...


  • Ahmedabad, Gujarat, India MediaNV Full time

    **Job Title**: CSR (Customer Service Representative) - **Job Summary**: As a CSR specializing in call listening for our dental clinic, your exceptional listening skills will be instrumental in ensuring outstanding customer service and patient satisfaction. You will be responsible for meticulously listening to recorded calls between our receptionists and...


  • Ahmedabad, Gujarat, India ARME Consulting Full time

    **Currently seeking a highly organized and customer-focused individual to join as a CSR for a Reputed Hospital. As a Patient Relationship Officer, you will play a pivotal role in ensuring the satisfaction and loyalty of our patients, while maintaining strong relationships with healthcare providers.** **Position**:Patient Relationship Officer / Customer...


  • Ahmedabad, Gujarat, India ARME Consulting Full time

    **Currently seeking a highly organized and customer-focused individual to join as a CSR for a Reputed Hospital. As a Patient Relationship Officer, you will play a pivotal role in ensuring the satisfaction and loyalty of our patients, while maintaining strong relationships with healthcare providers.** **Position**:Patient Relationship Officer / Customer...


  • New Alkapuri, Vadodara, Gujarat, India Black Bunny Full time

    As a customer service representative in an amusement centre, primary role is to provide exceptional customer service to visitors and guests of the centre. CSR will be responsible for ensuring that customers are satisfied with their experience, answering their questions, and addressing their concerns. Some of the key responsibilities and duties of a customer...


  • Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    Listen to customers' concerns, issues and questions. - Resolve customers' concerns and answer customers' questions to your best ability. - Maintain a positive attitude and calmly respond to customers' complaints. - Open new customer accounts The **duties and responsibilities** of a CSR include managing incoming calls and **customer service** inquiries,...


  • Ahmedabad, Gujarat, India Advantmed Full time

    **Job Description - CSR** - Address customer questions, provide information, and offer solutions to resolve problems or complaints. For example, troubleshooting technical issues, explaining product features, or guiding customers through processes. - Listen attentively to customer complaints, empathise with their concerns, and take appropriate steps to...


  • Thaltej, Ahmedabad, Gujarat, India Ascendum KPS Pvt. LTD Full time

    JD - Customer Service Representative - Act as the primary contact for customers, addressing their queries and concerns - Conduct primary communication with customers, maintaining a professional and courteous approach. - Retain customers by building strong relationships, providing exceptional service, and resolving issues promptly. Pay: ₹9,720.84 -...


  • Ahmedabad, India Sal Hospital Full time

    Customer service representatives listen to customer concerns, answer customer questions and provide information about the company's products and services. In some cases, customer service representatives may also take orders and set up new customer accounts. **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift - Morning shift - Night...


  • Ahmedabad, India ABS FOODS LTD Full time

    We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re...


  • Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    logistic industry 5:30 PM & 2:30 AM shift Customer service representatives **help customers with complaints and questions, give customers information about products and services, take orders, and process returns**. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in...


  • Ahmedabad, India MediPharma Konnect Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...


  • New Alkapuri, Vadodara, Gujarat, India Black Bunny Full time

    As a customer service representative in an amusement centre, primary role is to provide exceptional customer service to visitors and guests of the centre. CSR will be responsible for ensuring that customers are satisfied with their experience, answering their questions, and addressing their concerns. Some of the key responsibilities and duties of a customer...


  • New Alkapuri, Vadodara, Gujarat, India Black Bunny Full time

    As a customer service representative in an amusement centre, primary role is to provide exceptional customer service to visitors and guests of the centre. CSR will be responsible for ensuring that customers are satisfied with their experience, answering their questions, and addressing their concerns. Some of the key responsibilities and duties of a customer...


  • New Alkapuri, Vadodara, Gujarat, India Black Bunny Full time

    As a customer service representative in an amusement centre, primary role is to provide exceptional customer service to visitors and guests of the centre. CSR will be responsible for ensuring that customers are satisfied with their experience, answering their questions, and addressing their concerns. Some of the key responsibilities and duties of a customer...


  • New Alkapuri, Vadodara, Gujarat, India Black Bunny Full time

    As a customer service representative in an amusement centre, primary role is to provide exceptional customer service to visitors and guests of the centre. CSR will be responsible for ensuring that customers are satisfied with their experience, answering their questions, and addressing their concerns. Some of the key responsibilities and duties of a customer...


  • Ahmedabad, Gujarat, India ABS FOODS LTD Full time

    We are looking for a customer-oriented service representative.A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. They're patient,...


  • Vesu Village, Surat, Gujarat, India Primex Media Services Pvt Ltd Full time

    Customer Service Representative, or CSR, will act as a liaison, provide our services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer...


  • Ahmedabad, India Viddius Solution Full time

    **Viddius Solution** We are one of the leading Business Proces Outsourcing companies in India providing call centers, back-office processes, Third Party Quality Services, & e-commerce outsourcing services. With offices in Ahmedabad & California, we serve global clients by improving their processes, Cost efficiencies, & business results. We have urgent...


  • Ahmedabad, India Viddius Solution Full time

    **Viddius Solution** We are one of the leading Business Proces Outsourcing companies in India providing call centers, back-office processes, Third Party Quality Services, & e-commerce outsourcing services. With offices in Ahmedabad & California, we serve global clients by improving their processes, Cost efficiencies, & business results. We have urgent...