Call Center Executive

2 weeks ago


Ernakulam, India Chris Johnson Business IT Solutions Full time

**Roles & Responsibilities**:

- Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services.
- Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer relationship.
- Follows up with customer via telephone following initial contact.
- Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product.
- Continued product education to better service customer calls.
- Maintains accurate daily record in tracker.

**Requirements**:

- Minimum 2+ years’ experience of International Voice Process (BPO) in a high volume, fast paced environment.
- Strong customer service and tele calling skills.
- Experienced with Web Based Applications and Windows.
- Ability to manage sensitive and critical client information.
- Excellent verbal and written communication skills.
- Problem solving and decision-making skills.
- Superior closing skills.
- Ready to work in night shifts (Rotational)

**Salary**: From ₹16,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 2 years (preferred)


  • Call Center Executive

    3 weeks ago


    Ernakulam, India Advanced Hair Restoration India Pvt. Ltd Full time

    We are looking for a Call Center Executive Hindi Fluency must Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: - Day shift **Speak with the employer** +91 9072229941


  • Ernakulam, India Sunrise Hospital Full time

    Required Call Center Executives - Educational Qualification: - Graduation **Salary**: ₹14,000.00 - ₹16,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Language**: - English (required)


  • Ernakulam, India Advanced Hair Restoration India Pvt. Ltd Full time

    We are looking for a Call Center Executives Location: Kundanoor, Kochi Experience: Minimum 1 yr Contact or whatsapp: 9072229941 Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift **Speak with the employer** +91 9072229941

  • Call Center Executive

    4 weeks ago


    Ernakulam, India Talent Mind Consultancy Full time

    We are hiring Position - **Call Center Executive** Salary - ₹24,000 a month Experience - 1-3 year Location - Eranakulam - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions...

  • Call Center Executive

    2 months ago


    Ernakulam, India International School of Skill Development Full time

    **Position** Call Center Executive (for Kochi Office) **Job description** Attend incoming calls and note down the details of enquiry **Experience** 1 to 5 years of experience in a similar position Unmarried Females who can join immediately preferred **Job Types**: Permanent **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 -...


  • Ernakulam, India ACTS STUDY ABROAD PRIVATE LIMITED Full time

    Require call Center executives to manage the leads generated. Freshers also can apply Good communication skill is mandatory **Salary**: ₹15,000.00 - ₹35,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 1 year (preferred) - tele sales: 1 year (preferred) - total work: 1 year...


  • Ernakulam, India ROYAL SKY HOLIDAYS Full time

    Developing objectives for the call center’s day-to-day activities - Collecting and analyzing call-center statistics (sales rates, costs, customer service metrics etc.) - Assess performances with metrics like calls left waiting, calls missed, etc. **Tours and travel sector experience preferred** **Salary**: ₹12,000.00 - ₹15,000.00 per...

  • Call Center Trainer

    1 week ago


    Ernakulam, India Advenxa Pvt.Ltd Full time

    **Job Description: Call Center Trainer** - Location**:Infopark, Kakkanad, Kochi**: - Salary**:INR 25,000 to 30,000 per month**: - A minimum of 2 years of experience in the international voice process within a call center setting. **Requirements**: - A minimum of 2 years of experience in the international voice process within a call center setting. -...


  • Ernakulam, India Advenxa Pvt.Ltd Full time

    Job Title**:Call Centre Supervisor** Location**:Infopark, Kakkand, Kochi** Qualification: Post Graduate Experience: Minimum 3 Years in Customer Support, Language Training, Coordination Number of Positions: 4 **Salary**: ₹25,000 to ₹30,000 Skills**:Excellent Command Over English Language** Technical Knowledge**:Proficiency in Microsoft Excel is a...

  • Tele Calling Executive

    2 months ago


    Ernakulam, India Medical Trust Hospital Full time

    Telecalling Executives/Supervisor - Call Center Experience Required **Requirements**: - Bachelor's degree in any discipline - Proven working experience in a call center environment, preferably in a telecalling role **Salary**: From ₹20,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or...


  • Ernakulam, India Medical Trust Hospital Full time

    Telecalling Executives/Supervisor - Call Center Experience Required **Requirements**: - Bachelor's degree in any discipline - Proven working experience in a call center environment, preferably in a telecalling role **Salary**: From ₹20,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or...


  • Ernakulam, India Lumiere Holidays Full time

    **Number of Vacancies - 2**: **Job Discription**: **Job brief**: **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize...

  • Call Center Executive

    2 weeks ago


    Ernakulam, India Muthoot Securities Full time

    Manage inbound and/or outbound calls. - Follow various communication scripts when speaking to a caller. - Handle customer engagement. - Identify customer needs, answer questions and solve problems. - Up-sell products and services when possible. - Build sustainable customer relationships. - Organize all conversation records. - Build product knowledge; and...

  • Call Center Executive

    2 months ago


    Ernakulam, India Dermatology and Cosmetology Full time

    Responsible for making outbound calls to existing and potential clients. They are the first point of contact for clients and must be able to answer client questions and provide solutions to client concerns. **Responsibilities**: - Make outbound calls to existing and potential clients - Gather client information and update client profiles accordingly -...

  • Call Center Executive

    2 weeks ago


    Ernakulam, India AHRI Full time

    Advanced Hair Restoration India is the leader in Hair Transplantation and Hair Restoration in Kerala since 2006. We have a vacancy in Ayathil, Kollam for Telecallers for immediate joining. Qualification: Graduates Job Location: Ernakulam Experience - 0-1 Contact -9846708937 **Responsibilities**: - Make outbound calls to potential customers to promote...

  • Call Center Executive

    2 weeks ago


    Ernakulam, India Hair O Craft Full time

    Advanced Hair Restoration India is the leader in Hair Transplantation and Hair Restoration in Kerala since 2006. We have a vacancy in Ayathil, Kollam for Telecallers for immediate joining. Qualification: Graduates Job Location: Ernakulam Experience - 0-1 Contact -9846708937 **Responsibilities**: - Make outbound calls to potential customers to promote...


  • Ernakulam, India Lan Mark Shops India Limited Full time

    calling and service coordination **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹14,000.00 per month **Benefits**: - Cell phone reimbursement - Commuter assistance - Internet reimbursement - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: -...

  • Call Center Executive

    2 weeks ago


    Ernakulam, India Autobahn Retreading Full time

    Collecting report of the satisfaction level of customers after completion of vehicle service from our service station coneying the information of breakdown of Bharat Benz vehicles of our customers to the the respective service managers Leting customers know about the upcoming date of their vehicle service **Salary**: ₹10,000.00 - ₹20,000.00 per...

  • Call Center Executive

    2 months ago


    Ernakulam, India Hair O Craft Full time

    Qualification - Plus Two - Experience - 0 - 1 yr - Age - Below 30 - Languages - Hindi/ Kannada/ Tamil - Gender - Any - Good communication skill and proficient in MS office **Roles and Responsibilities** - Advise customers regarding our services and convince them about our strengths - Co-ordinate with the medical team and give suitable solutions for the...

  • Call Center Executive

    2 weeks ago


    Ernakulam, India Hair O Craft Full time

    Qualification - Plus Two - Experience - 0 - 1 yr - Age - Below 30 - Languages - Hindi/ Kannada/ Tamil - Gender - Any - Good communication skill and proficient in MS office **Roles and Responsibilities** - Advise customers regarding our services and convince them about our strengths - Co-ordinate with the medical team and give suitable solutions for the...