![JLL](https://media.trabajo.org/img/noimg.jpg)
Guest Relations Executive
2 weeks ago
JLL supports the Whole You, personally and professionally.
Guest Relations Executive
Work Dynamics
What this job involves
JLL Experience Services team members are “experts who create value through lasting partnerships.” At JLL, it is our goal to provide workplace experiences that will be long remembered by our clients. We set the standard for superior experiences for our clients and our teams.
Front ending Guests at Reception, engage and create experience for Visitors, support in hosting & assisting leadership visits.
The Experience Services Receptionist is responsible for the delivery of amazing client and guest experiences by ensuring that all customers and visitors are assisted in a welcoming, professional, and friendly manner. This client facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace environment.
Job Responsibilities
Enthusiastically welcome guests, anticipate their needs, assist with arrivals, departures, and office orientations
Engage visitors, employees and callers in a way that makes them feel warmly welcomed and assisted in a helpful and timely manner
Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills.
Act as a central point of contact, providing information and wayfinding for the campus, services, and activities
Actively monitor and maintain front desk, lobby, and surroundings to ensure an environment that is safe, clean, organized and reflects brand standards
Implement and monitor standards of service to meet and exceed expectations
Connect with client, customers, and support teams to proactively anticipate needs, identify issues, and deliver creative solutions
Familiar with all services within the facility and works with facilities management to facilitate a hospitality approach across services
Work across teams to proactively communicate and prepare for meetings and events, to anticipate and address concerns and to ensure operations without incident
Create work orders for custodial, maintenance, safety, and security concerns through the appropriate channels/systems
Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to the Client’s operations occur
Perform ad hoc assignments and administrative support for a seamless and timely delivery of services
Minimum 2- 3 years previous customer service, hospitality related experience
**People Person**: The best part of serving others is creating experiences for them that go beyond the expected
Flexibility and positive attitude in managing shifting daily priorities
**Excellent Communicator**: Providing amazing experiences requires the ability to communicate professionally through the spoken and written word. Fluency in English required
Knows how to multi-task and prioritize while ensuring consistent and elevated guest experiences and accuracy
Working knowledge in a range of information technology tools and platforms
Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, and Outlook)
Ability to perform mínimal physical activity such as carrying small packages.
**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help
-
Guest Relations Executive
2 months ago
Pune, India Hilton Full timeA Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to...
-
Guest Relation Executive
2 months ago
Pune, India funatpuno Full time**Company Overview**: funatpuno is a leading company in the hospitality industry, dedicated to providing exceptional guest experiences in the None industry. We prioritize customer satisfaction and strive to create a welcoming and comfortable environment for all our guests. **Role and Responsibilities**: **Customer Interaction**: Interact with guests...
-
Guest Relations Executive
1 week ago
pune, India JLL Full timeJob Description : Guest Relations Executive Position Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Relations Executive. The Guest Relations Executive will be responsible for ensuring an exceptional guest experience, building and maintaining strong relationships with guests, and resolving any...
-
Guest Relations Executive
6 days ago
Pune, Maharashtra, India JLL Full timeJob Description : Guest Relations Executive Position Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Relations Executive. The Guest Relations Executive will be responsible for ensuring an exceptional guest experience, building and maintaining strong relationships with guests, and resolving any...
-
Guest Relations Executive
6 days ago
Pune, India JLL Full timeJob Description : Guest Relations Executive Position Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Relations Executive. The Guest Relations Executive will be responsible for ensuring an exceptional guest experience, building and maintaining strong relationships with guests, and resolving any...
-
Guest Relation Executive
3 weeks ago
Pune, India Paradigm Consultancies Full time**GUEST RELATIONS EXECUTIVE ( ONLY FEMALES)** **JOB LOCATION : PUNE** **SALARY : 30,000 - 45,000** **EXPERIENCE : MINIMUM 3 - 5 YEARS OF EXPERIENCE AS A GUEST RELATIONS EXECUTIVE** **EXPERIENCE OF WORKING AT A HOTEL / HOSPITALITY INDUSTRY IS MUST.** Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information...
-
Guest Relation Executive
6 days ago
Pune, Maharashtra, India Paradigm Consultancies Full time**WE ARE HIRING** **Job designation: - Guest Relation Executive** **Job location: - Pune Maharashtra** **Salary: - 30,000-35,000 Per Month** **Experience: - ** **Total experience: - ** - At least 4 years of experience in guest relations, front office, or hospitality role. **Minimum experience: - ** - At least 2 years of experience in guest...
-
Guest Relations Executive
6 days ago
Pune, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally.Guest Relations ExecutivePosition Summary:We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Relations Executive. The Guest Relations Executive will be responsible for ensuring an exceptional guest experience, building and maintaining strong relationships...
-
Guest Relation Executive
2 months ago
Pune, India SMAAASH - Fun Gateway Pvt Ltd Full time**Job Summary**:As a Guest Relation Executive at our Family Entertainment Center (FEC), you will be responsible for creating a positive and memorable experience for our guests. You will serve as the primary point of contact, addressing inquiries, providing information, and ensuring a high level of customer satisfaction. Your role is crucial in fostering a...
-
Guest Relations Executive
2 weeks ago
Pune, Maharashtra, India Mosahay Full time**Job Title: Guest Relations Executive** **Salary Range: INR 30,000 - 35,000** **Location: Pune, Maharashtra, India** **Company: Inox** **Company Overview**: Join our team at Inox, a leading entertainment company dedicated to providing exceptional movie-going experiences. With a commitment to quality service and innovation, we strive to create memorable...
-
Guest Relation Executive
2 weeks ago
Pune, Maharashtra, India CP HR Services Pvt.Ltd Full time**Position**: - Guest Relation Executive ( females preferred) **Location**: - Boat Club Road, Pune **Experience**: - 1 yrs to 3 yrs (from real estate background) **Salary** - 20-22 k pm - Review arrival lists to welcome guests - Attend to special guests and answer their inquiries - Help prepare welcome folders with collateral - Provide information...
-
Guest Relations Executive
3 weeks ago
Pune, India Hyatt Regency Pune Full timeSummary - You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Relations Executive is responsible to assist the Guest Relations Manager to develop, implement, monitor and evaluate the hotel’s marketing communications strategy, including advertising, promotions, public relations, graphics and...
-
Guest Relations Executive
2 weeks ago
Pune, Maharashtra, India JLL Full timeJLL supports the Whole You, personally and professionally. Guest Relations Executive **Position Summary**: We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Relations Executive. The Guest Relations Executive will be responsible for ensuring an exceptional guest experience, building and maintaining strong...
-
Guest Relations Executive
2 weeks ago
Pune, Maharashtra, India MoSahaya Full timeJob Title: Guest Relation Executive Location: PVR Cinemas, 2nd Floor, Phoenix Marketcity, Viman nagar, Pune. **Salary**: 30k - 35k CTC Hight: - 5'8" Experience: - 2 to 3 years Share your resume on: Or 7205153122 **Job Description**: As a Guest Relation Executive in the cinema industry, your primary responsibility is to ensure exceptional customer...
-
Guest Relation Executive
2 weeks ago
Pune, Maharashtra, India FML HOSPITALITY Full time**Guest Relations Executive** **Location**: FML Hospitality **Job Overview**: As a Guest Relations Executive at FML Hospitality, you are the embodiment of our commitment to exceptional guest experiences. Your role is pivotal in ensuring every guest feels valued, understood, and delighted by our services. You'll be the friendly face that bridges our guests...
-
Guest Relations Executive
6 days ago
Pune, Maharashtra, India Hyatt Regency Pune Full timeSummary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Relations Executive is responsible to assist the Guest Relations Manager to develop, implement, monitor and evaluate the hotel's marketing communications strategy, including advertising, promotions, public relations, graphics and collateral,...
-
Guest Relation Executive
5 days ago
Pune, Maharashtra, India FML HOSPITALITY Full timeGuest Relations ExecutiveLocation: FML HospitalityJob Overview:As a Guest Relations Executive at FML Hospitality, you are the embodiment of our commitment to exceptional guest experiences. Your role is pivotal in ensuring every guest feels valued, understood, and delighted by our services. You'll be the friendly face that bridges our guests to the...
-
Guest Relation Executive
2 weeks ago
Pune, India Thrivibe - The Human Co. Full timeWE WANT IMMEDIATE JOINERS ONLY The Guest Relations Executive plays a pivotal role in providing exceptional customer service and fostering positive relationships with clients, visitors, and stakeholders of the real estate development projects. The incumbent will be responsible for ensuring a seamless experience for all guests, handling inquiries, managing...
-
Guest Relation Executive
3 weeks ago
Koregaon Park, Pune, Maharashtra, India Smart Moves Consultants Full time**ROLE-Guest Relations Executive** **Job Description of GRE-** - Supervision of Guest Assistance. - Execute all the guest relations activities to achieve maximum guest satisfaction index scores. - Provide training to staff on customer interaction, service standard and communication skills. - Adhering and inspecting the grooming standards of the staff and...
-
Guest Relation Executive
2 months ago
Pune, India vijaya Management Services Full timeProfile : Guest Relation Executive - Any Graduate can apply - Welcome guest - Set up meetings and update calendars - Take delivery of mail and sort and distribute them - Housekeeping Job location : Pune - Shiwaji Nagar / Erandwane Contact No. 9421966966 **Salary**: ₹300,000.00 - ₹400,000.00 per year **Benefits**: - Health insurance - Paid sick...