Delivery Risk Assurance/ Managed Services

3 weeks ago


Bengaluru Karnataka, India Hewlett Packard Full time

Delivery Risk Assurance
- Participate in Customer discussions along with Pursuit for better understanding of Customer business outcomes / goals.
- Analyzes the opportunity requirements to identify weaknesses (pain areas) and recommend fit for purpose delivery solutions, such as persona-based solutions, on demand HW fulfillment, improved Out of Box Experience (OOBE) etc.,
- Researches and evaluates software/ hardware products and industry trends to assist in solution development.
- Works closely with Solution Architect (SA) to aligns on deal-based delivery architectural strategy / framework (blueprint) with Customer business goals
- Support SA in the selection and integration of tools into delivery solution with focus on Customer outcomes
- Integrates various delivery solutions from HP functional teams and Partners to demonstrate a win delivery solution for client with options, Minimal Viable Solution, alternates and validates with business and various client stakeholders.
- Assist SA as needed to design integration of HP internally developed and third-party tools and components to achieve operability for the specific opportunity.
- Assists in providing delivery solution related feedback and clarification to functional teams as needed.
- Develop integrated workflow designs to enable End-to-End delivery framework, for both individual opportunities and holistic capability building.
- Validate and sign-off forecasted expenditure based on the opportunity specifics and feedback received from functional and country counterparts.
- Provide feedback to SA and business on risk, cost vs. benefits, and impacts on other processes / functions on the proposed solution for a specific opportunity.
- Suggest mitigation plans for the risks identified and recommend risk $$ need to implement the mitigation plan.

Transition & NSI Support:

- Provide delivery solution brief to Transition team during transition kick-off / handover meetings.
- Assist Transition Manager in fine tuning solution / process / workflow to meet specific Customer use case.
- Act as a liaison between NSI / Capabilities team and account operations
- Review and validate service design and capabilities proposed by NSI team with Market and COE to check deployment feasibility.



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