Training Co-ordinator

5 months ago

Kolkata, India BSI Full time

Great that you're thinking about a career with BSI

About BSI:
In BSI, our ambition is to be recognized and valued globally as a best-in-class company; a client-driven, efficiently-run, growing business. BSI has come a long way since being founded in 1901.

Today, we’re a global business services organization, respected world over for the development of standards; assessment of management systems; testing and certification of products and services; providing software solutions; and the delivery of training courses. We offer diverse career paths from auditing to sales, product development to finance, and from IT to marketing.

With over 3,000 employees in more than 182 countries, this provides vast huge career opportunities that best suited individual’s growth interest. BSI challenges mediocrity and complacency to help embed excellence into the way people and products work. We pride ourselves on the expertise, integrity and professionalism of our people. That means showing businesses how to improve performance, reduce risk and achieve sustainable growth.

We currently have an exciting opportunity of a Training Sales Advisor in our Organization

About the role

The Global Training business is BSI’s fastest growing business area with a mission to be the world’s most trusted training provider for embedding excellence and expertise in individuals to ensure organizations performance better, reduce risk and grow sustainably by providing best in class content delivery, delegate experience and post-course support. This role offers significant responsibility and challenge, with ownership to co-ordinate and support the delivery of the trainings, for both public and in-house training events to budget. Plan and execute scheduled events to BSI Training commercial best practice KPIs and standard of excellence for customer delivery.

About You

In your role as Training Coordinator you will:

- Operate the administrative systems and procedures required to support the training business to ensure the department runs efficiently and delivers to BSI’s standards of customer excellence
- Maintains and works to BSI’s standard of customer excellence whilst understanding the need to manage cost and achieve budgeted accounts
- Review continually open course occupancy and take action to protect course profitability as appropriate
- Manage the flow of documentation and correspondence of the department's complaints/compliments system to ensure the process operates effectively

Employ BSI’s best practice training systems technology to deliver to BSI standard of customer excellence, including correct usage of Salesforce
- Monitor and continually improve the efficiency and effectiveness of all administrative processes
- Ensure that all contractual relationships with key suppliers are maintained continually reviewed and improved in the interests of BSI and its customers
- Plan and coordinate venues to meet forward events schedule requirements, including online/virtual trainings
- Coordinate tutor schedules to ensure delivery of courses
- Tutor qualification maintenance
- Compliance to overall global and regional policy & procedures
- Co-ordinating with regional Training Sales advisor and Sales team

Act as a brand Ambassador for BSI. This means acting ethically, following company rules and promoting BSI services to clients so they are able to optimize business performance and “Make Excellence a Habit”.

In addition, you’ll be
- Self-motivated, driven and influential
- Able to work under pressure
- Excited about the challenge of growing BSI’s Training business

What we offer

We offer a highly competitive salary plus incentives, with annual leave, and opportunities for development within a global business that is committed to investment in its people

All the employees have the following responsibilities towards Environment, Health and Safety in addition to their roles and responsibilities defined for the purpose of job

a. Understand, commit and follow the BSI Group Health, Safety, Environment & Quality (HSEQ) Policy

b. Learn and follow safe working environment

c. Undertake Suitable Training as communicated from time to time

d. Report hazards, near miss and safety incidence

e. Report environmental issues and incidence

f. Follow Safety Rules including using Personnel Protective Equipment (PPEs)

g. Participation in Hazard Identification

h. Participate in the process of risk mitigation

i. Participation in Accident Investigation

j. Exercise the right to withdraw oneself from work if one feels it is unsafe working environment. Inform the respective line manager

k. Contribute in achieving Environment, Health and Safety objectives

Work in teams to make BSI a safe workplace

To co-ordinate and support the delivery of the training forward programme of both public and in-house training events to budget. To forward plan and execute scheduled events to BSI Training commercial best practice KPIs and standard of excellen

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