Call Center Executive

3 weeks ago


Nashik, India Paradigm Consultancies Full time

**WE ARE HIRING**

**Designation:

- ** Call center Executive : International

**Location:

- ** Nashik, Maharashtra

**Salary:

- **15000 -25000 per month

**Languages:

- ** English **fluency is mandatory** Hindi And Marathi

**Education:

- **Any Graduate can apply

**Experience:

- **0 -1 year.

**FRESHERS ARE WELCOME**

**Responsibilities:

- **
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets

**Requirements and skills:

- **
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Good English communication skills.
- Calm behavior

**CANDIDATE SHOULD BE IMMEDIATE JOINER**

**WE ARE HIRING 50+ CANDIDATES**

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 7028272239


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