Guest Relations Officer
3 weeks ago
Role Definition:
Responsible for handling the Front office operations, answering the phone calls and operating EPABX
Supervision of routine housekeeping, Security, Courier.
Office Maintenance - Upkeep & monitoring of Air conditioner, Gen-Set, Printer, Photocopier, Scanner etc
Cafetaria management including finalisation of vendors, and ensure timely delivery, food quality (lunch and evening snacks)
Office Stationary - Vendor finalisation in coordination with HO. Procurement, quality check and record keeping of issuance and stock.
Travel & Hotel Arrangements - Local Taxi, Hotel and BM's travel - Timely booking, coordination and folow up with vendors and HO and feedback collation and sharing.
Support in Vendor Management. Vendor Selection process, contract renewals, Timely payments and responsible for NDC, SOB etc.
Invoice Processing -Verification/clearing of vendor bills/invoices as per valid vendor contracts/agreements for HR & Admin Vendors
Time Office Management - Maintaining and upkeeping attendance records of all SID and all OS staff. Collating attendance input sharing with HO/agency.
Interview Coordination - (SID & OS) Dealer Meet, Promotor Day & Family day etc.
**Salary**: ₹8,401.52 - ₹23,026.44 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Cochin, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Receptionist: 4 years (preferred)
-
Guest Relations Associate
5 hours ago
kochi, India Accor Full timeJob Description A Guest Relations Associate directly influences guest impressions at Eataly by way of greeting, directing and answering inquiries over the phone and in person. Reports to the Front End Managers. Responds courteously to guest inquiries regarding availability, usage of products, range of services, restaurant offerings, school classes, recipe...
-
Guest Relations Associate
2 hours ago
Kochi, India AccorHotel Full timeJob DescriptionA Guest Relations Associate directly influences guest impressions at Eataly by way of greeting, directing and answering inquiries over the phone and in person. Reports to the Front End Managers.Responds courteously to guest inquiries regarding availability, usage of products, range of services, restaurant offerings, school classes, recipe help...
-
Guest Relation Executive
7 days ago
Kochi, Kerala, India PVR Cinemas Full timeWe are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...
-
Guest Relations Associate
2 days ago
Kochi, Kerala, India AccorHotel Full timeA Guest Relations Associate directly influences guest impressions at Eataly by way of greeting, directing and answering inquiries over the phone and in person. Reports to the Front End Managers. - Responds courteously to guest inquiries regarding availability, usage of products, range of services, restaurant offerings, school classes, recipe help and...
-
Guest Relations Executive
4 weeks ago
Kochi, India Ascenbay Full timeThis opening is for a 4 star hotel in Kannur; We are urgently looking for Guest Relation Executives for our property. Priority is for people from the Hospitality industry. **Job Types**: Full-time, Regular / Permanent Pay: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Food provided - Health insurance - Life insurance -...
-
Guest Service Associate
2 weeks ago
Kochi, India Hyatt Corporation Full timeGuest Service Associate - Front Office Grand Hyatt IN - KL - KochiFront OfficeHourly/Entry Level EmployeeFull-timeReq ID: KOC000617Local Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service associate is responsible to assist with guest services in various areas of the hotel,...
-
Guest Service Associate
4 weeks ago
Kochi, India AccorHotel Full time**Job Description** Primary Responsibilities** - Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors - Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. - Motivate and develop Reception team to...
-
Guest Service Associate
6 days ago
Kochi, India Marriott International, Inc Full time**Job Number** 24046347 **Job Category** Housekeeping & Laundry **Location** Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant...
-
Guest Services Associate
4 weeks ago
Kochi, India Marriott International, Inc Full time**Job Number** 24047207 **Job Category** Housekeeping & Laundry **Location** Le Méridien Kochi, Maradu, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update...
-
Guest Service Associate
3 weeks ago
Kochi, India Accor Full timeJob Description Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Maintain high standards of customer services at the Reception desk so that...
-
Guest Service Associate
7 days ago
Kochi, India Fragrant Nature Hotel Fort Kochi, Kerala Full timeAttend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hoteland city. Check on VIP guest movements and complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any possible first-hand service...
-
Guest Service Associate
4 weeks ago
kochi, India ACCOR Full timeJob Description Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Maintain high standards of customer services at the Reception desk so that...
-
Guest Service Associate
7 days ago
Kochi, Kerala, India Marriott International, Inc Full time**Job Number** 24064066 **Job Category** Housekeeping & Laundry **Location** Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant...
-
Guest Service Associate-housekeeping
7 days ago
Kochi, India Marriott International, Inc Full time**Job Number** 23207133 **Job Category** Housekeeping & Laundry **Location** Courtyard Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant...
-
Guest Service Associate-housekeeping
4 weeks ago
Kochi, India Marriott International, Inc Full time**Job Number** 24012906 **Job Category** Housekeeping & Laundry **Location** Courtyard Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant...
-
Ojt - Front Office
4 weeks ago
Kochi, India The Postcard Hotel Full timeOJT - Front Office Passionate about learning Guest Services Operations? As an Intern at The Postcard Hotel, in the Front Office, you will learn and explore multiple verticals of guest services to understand operational flow of work. What is in it for you: - Opportunity to learn and understand guest services operations. - Major learning opportunities as the...
-
Receptionist / Front Office Associate (Females)
4 weeks ago
Kochi, India SAJ Earth Resort Full timeFacilitate check-in and check-out of guests - Take reservations of room, banquets and conferences - Answer the phone, take messages, and redirect calls to appropriate offices. - Organize and maintain guest registration card and related documents - Manage concierge desk - Guest relations - Preparation and submission of C-form, and related documents -...
-
Guest Service Associate
6 days ago
Kochi, India Marriott International, Inc Full time**Job Number** 24027164 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the...
-
Front Office
5 days ago
Kochi, India Marriott International, Inc Full time**Job Number** 23207908 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the...
-
Guest Service Associate
4 weeks ago
Kochi, Kerala, India Marriott International, Inc Full time**Job Number** 24065849 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Welcome to our family** As a world-class leader in the...