Back Office Sales
2 months ago
**Role : Back Office Sales - Machine Manufacturing Industry**
**LOCATION : Vadodara, Gujarat**
**REPORTING TO : General Manager - Sales & marketing**
**Job Overview**:
**Key Responsibilities**:
**Quotation & Proposal Preparation**:
- Create quotations based on customer inquiries and coordinate with the sales or production teams to ensure correct specifications.
- Maintain a repository of standard quotation templates for various products.
**Tender Documentation**:
- Prepare and submit tender documents as per client requirements and government regulations.
- Ensure compliance with bidding conditions and manage timelines for submission.
**Documentation & Formatting**:
- Prepare, edit, and format Operational Manuals and sales documents using MS Word and other tools.
- Maintain and organize records of product documentation.
**Sales Offers & Follow-up**:
- Generate and send sales offers to potential and existing customers.
**Customer Relationship Management**:
- Handle customer inquiries, resolve queries, and maintain good relationships.
- Track communication history with customers and follow up on pending payments or issues.
**Coordination with Internal Teams**:
- Coordinate with the production, logistics, and finance departments for order status updates and smooth delivery.
- Ensure all relevant customer feedback is communicated internally for continuous product or service improvement.
**Reporting**:
- Maintain sales data, generate reports, and track progress against targets.
- Prepare MIS reports to update management on sales activities and status.
**Required Skills & Qualifications**:
**Technical Knowledge**:
- Basic understanding of machine manufacturing processes or products.
**MS Office Proficiency**:
- Expertise in Word (for operational manuals), Excel (for quotations and reports), and PowerPoint (for presentations).
**Communication Skills**:
- Strong written and verbal communication for interacting with customers and internal teams.
**Time Management & Multitasking**:
- Ability to manage multiple tasks, such as documentation, follow-ups, and report generation, efficiently.
**Attention to Detail**:
- Accuracy in quotation preparation, tender documentation, and formatting.
**Google Sheet Experience (Optional)**:
- Knowledge of Google Sheet is an added advantage.
**Preferred Qualifications**:
- Education: Bachelor’s degree in business, engineering, or a related field.
- Experience: 1-2 years of relevant experience in sales support, documentation, and coordination.
- Industry: Preference for experience in machine manufacturing or engineering industries.
**Career Growth Opportunities**:
- Sales Coordinator
- Sales Executive
- Business Development Associate
- Sales Operations Manager
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹8,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Application Question(s):
- Have you previously worked in an industrial setting and managed sales operations using online platforms such as IndiaMART and TradeIndia?
- "What are your salary expectations for this role, and could you explain why you believe your skills and experience justify this amount?
**Education**:
- Diploma (preferred)
**Experience**:
- Back Office Sales: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
Application Deadline: 30/11/2024
Expected Start Date: 01/12/2024
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