CRM Shopify Female

2 weeks ago


Naraina Delhi Delhi, India The Pillow Company Full time

**Job description**

**Industry - e-commerce website**

**E-commerce Executive (Female ) from website who can handle customers issues via calls.....**

**Can able to handle customer call on call and able to solve there issues**
- Order processing on behalf of client.
- Filing claims and disputes on e-commerce platforms.
- Responsible for prompt and effective E-mail communication with customers.
- Providing support to customers, addressing queries and concerns through various channels.
- Coordinate order processing, delivery, and returns with teams involved in order management to ensure efficient processing, smooth delivery, and hassle-free returns or exchanges.
- RTO claims
- Win back calls to customer
- Should be responsible for product listing on our official website.
- Good communication skills, fluent English speaking and writing.
- Quick learner self-motivated.
- Inventory management on all channel
- Answered calls in prompt, friendly manner
- Respond to all customer queries
- Resolved any issues or complaints that have been detailed on incoming guest reviews and take appropriate action as needed.
- Collecting and analyzing customer feedback.
- Work with internal teams to resolve customer issues promptly. Gather and pass on the feedback from customers to product development teams.
- Answers customer queries regarding invoices and payments.
- Follow-up on customer inquiries to make sure they are resolved in a timely manner.
- Direct ownership of customer issues and concerns

**Industry**:E-Commerce website

Pay: ₹20,000.00 - ₹28,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Do you have experience of E-commerce ?
- Do you know how to operate shopify and make order on behalf of clients?
- Can you solve clients query on call in Good English ?

**Experience**:

- total work as CRM: 2 years (preferred)

Work Location: In person


  • CRM Shopify Female

    2 months ago


    Kirti Nagar, Delhi, Delhi, India The Pillow Company Full time

    **Job description** **E-commerce Executive (Female ) who can handle customers issues via calls.....** **Can able to handle customer call on call and able to solve there issues** - Order processing on behalf of client. - Filing claims and disputes on e-commerce platforms. - Responsible for prompt and effective E-mail communication with customers. -...

  • CRM Executive- Female

    6 months ago


    Delhi, Delhi, India The Pillow Company Full time

    Job Title**:CRM Specialist** **Responsibilities**: 1. Handle phone inquiries on the Shopify platform for our luxury home furnishings brand. 2. Provide product information, order assistance, and resolve customer concerns with a focus on e-commerce transactions. 3. Adapt communication styles for our diverse luxury client base. 4. Utilize call scripting to...

  • CRM Executive

    7 months ago


    Naraina, Delhi, Delhi, India Quantazone Full time

    Process orders on behalf of clients - File claims and disputes on e-commerce platforms - Provide prompt and effective communication with Clients - Support clients, handling client calls, addressing queries and concerns through various channels - Coordinate order processing, delivery, and returns with relevant teams - Manage RTP claims and win-back calls to...

  • CRM Executive

    6 months ago


    Naraina Ind. Area, Delhi, Delhi, India Pathways Full time

    CRM **Responsibilities**: 1. Handle phone inquiries on the shopify platform for our home furnishing brand.. 2. Provide product information, order assistance, and reslove customer concerns. 3. Adapt communications styles for our diverse luxury client base. 4.Utilize call scripting to ensure consistency and quality in customer interactions. 5. Collaborate...


  • Naraina, Delhi, Delhi, India The Pillow Company Full time

    **Job Title: CRM Executive ( Fluent English required not average)** - Experience: 2 Years in Client handling via call - Hiring: Immediate - Location: Naraina, Near Shadipur Metro Station - Job Type: Full-Time - Age: 23-28 Years - Education: Any Graduate - Salary: ₹23K - ₹29K per month (in hand) - Working Hours: 9:30 AM - 6:00 PM - Shift Days: 6 days...

  • Shopify expert

    4 weeks ago


    Delhi, India ABCrafting HR Full time

    Job Opportunity: Technical Operations Manager (E-Commerce & Digital Solutions)We are hiring a Technical Operations Manager to lead and optimize our e-commerce systems and digital operations. If you have expertise in Shopify , landing page development, and tech-driven solutions, this is your chance to make an impact!Please note : Salary...


  • Naraina, Delhi, Delhi, India Drimlite Full time

    **Requirements -** - Female Only - Prior experience in customer service. - High English fluency. - Familiarity with luxury home furnishings products and services. - Ability to manage and resolve customer complaints. - Adaptability in communication for a luxury client base. - Proficient in call scripting. - Team player with effective coordination skills. -...

  • Shopify Expert

    1 month ago


    Delhi, India ABCrafting HR Full time

    Job Opportunity: Technical Operations Manager (E-Commerce & Digital Solutions)We are hiring aTechnical Operations Managerto lead and optimize our e-commerce systems and digital operations. If you have expertise inShopify , landing page development, and tech-driven solutions, this is your chance to make an impact!Please note : Salary...

  • Shopify Expert

    1 month ago


    Delhi, India ABCrafting HR Full time

    Job Opportunity: Technical Operations Manager (E-Commerce & Digital Solutions)We are hiring a Technical Operations Manager to lead and optimize our e-commerce systems and digital operations. If you have expertise in Shopify , landing page development, and tech-driven solutions, this is your chance to make an impact!Please note : Salary...

  • CRM Executive Female

    6 months ago


    Naraina, Delhi, Delhi, India The Pillow Company Full time

    **Job description** - We are seeking a skilled Customer Relationship Executive who will be responsible for cultivating and maintaining strong relationships with our key customers. **We are interested in hiring a dedicated and hardworking individual as a CRM Executive to join our CRM Department.** **Responsibilities** - Answering phones and explaining the...

  • CRM Executive Female

    3 months ago


    Delhi, Delhi, India Sita Ram and Company Private Limited Full time

    Customer Relationship Executive - FEMALE (experience min 2 years) - Graduate - Salary upto 22k - Communication must - Follow up for the orders/leads - Coordination between clients and sales team - Enter daily sales volume by the sales team - Provide account payable details as and when required - Payment collection - Escalate any complaints - Any other tasks...

  • Female Telesales

    7 months ago


    Naraina, Delhi, Delhi, India LNC Enterprises Full time

    **Job Title: Female Telesales Representative** **Location**:Nariana delhi** We are actively seeking a dedicated and goal-oriented Female Telesales Representative to join our vibrant team in Vishnupuri, Indore. As a key member of our sales force, you will be responsible for promoting and selling our products/services over the phone, contributing to the...


  • Delhi, Delhi, India SRC Pvt. Ltd. Full time

    Looking for a full time female CRM executive who will be responsible for the following: - Daily and weekly reports check and modification - Providing assistance to sales person for task achievements - Taking follow up with clients for order confirmation and payment collection. - Connecting with clients and providing necessary information's - Keeping up the...


  • Delhi, India Smart movess Full time

    New Hiring: - CRM experience female 2+ years experience crm wfh salary: 10-11k timing: 10 to 6 sat, sun, monday -no off weekly 1 off will decide later. telephonic interview **Job Types**: Full-time, Regular / Permanent **Salary**: ₹10,000.00 - ₹11,000.00 per month Schedule: - Day shift - Monday to Friday - Morning shift - Weekend...

  • Female- CRM

    7 months ago


    Delhi, India Shriram Tinplate Resources Pvt. Ltd Full time

    CRM (Customer Relationship Manager) - Female Married with Kids Preference 1. Excellent communication, interpersonal, and organizational skills. 2. Coordinate with our foreign clients related to payment follow up. 5. To follow up on Invoices and Payments 6. Close monitoring of follow up with suppliers 7. Build and maintaining profitable relationships...


  • Delhi, Delhi, India Harsh Clean Dhan Pvt Ltd ( Woosh) Full time

    Role - Client Relationship Manager - Female **Roles and Responsibilities**: - Knowledge of International trade and export process. - Having good exposer of handling Export business. - Maintain the MIS report on daily basis and present to Reporting Manager. - Ensures that customers receive the quickest service possible. - Determines a course of action to...

  • Shopify Expert

    4 weeks ago


    Delhi, India ABCrafting HR Full time

    Job Opportunity: Technical Operations Manager (E-Commerce & Digital Solutions)We are hiring a Technical Operations Manager to lead and optimize our e-commerce systems and digital operations. If you have expertise in Shopify, landing page development, and tech-driven solutions, this is your chance to make an impact!Please note : Salary...

  • Web Developer

    2 months ago


    Delhi, India DigitXL Full time

    To be considered or qualified for this position, please fill out the form attached here - the applicants who have successfully filled out the form will be considered for this position.About the RoleWe’re looking for a talented and driven Web Developer with 2–3 years of experience to join our growing team. This role will focus on front-end and back-end...


  • delhi, India ABCrafting HR Full time

    Job Opportunity: Technical Operations Manager (E-Commerce & Digital Solutions)We are hiring a Technical Operations Manager to lead and optimize our e-commerce systems and digital operations. If you have expertise in Shopify , landing page development, and tech-driven solutions, this is your chance to make an impact!Please note : Salary...


  • Delhi, India Hie style Full time

    Job Description: CRM & E-commerce Operations AssociateRole Overview:We are seeking a dynamic and customer-focused individual to manage CRM and basic e-commerce operations for our handbag and accessories brand. The ideal candidate will handle customer interactions, ensure smooth order processing, and oversee returns and basic logistics.Key...