International Voice Process CRM

3 days ago


Naraina Delhi Delhi, India The Pillow Company Full time

**Job Title: CRM Executive ( Fluent English required not average)**
- Experience: 2 Years in Client handling via call
- Hiring: Immediate
- Location: Naraina, Near Shadipur Metro Station
- Job Type: Full-Time
- Age: 23-28 Years
- Education: Any Graduate
- Salary: ₹23K - ₹29K per month (in hand)
- Working Hours: 9:30 AM - 6:00 PM
- Shift Days: 6 days working
- Industry: Ecommerce (Retail)
- Department: Retail & Ecommerce
- Role Category: CRM Operations
- Employment Type: Full Time, Permanent
- Process orders on behalf of clients
- File claims and disputes on e-commerce platforms
- Provide prompt and effective communication with Clients
- Support clients, handling client calls, addressing queries and concerns through various channels
- Coordinate order processing, delivery, and returns with relevant teams
- Manage RTO claims and win-back calls to clients Skills
- Online Retail, Shopify, Client Communication, Call Handling
- Excellent communication in English
- Quick learner and self-motivated

Pay: ₹23,000.00 - ₹32,000.00 per month

Schedule:

- Day shift
- Morning shift

Work Location: In person

**Speak with the employer**
+91 9810579775



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