CRM Executive
6 months ago
Process orders on behalf of clients
- File claims and disputes on e-commerce platforms
- Provide prompt and effective communication with Clients
- Support clients, handling client calls, addressing queries and concerns through various channels
- Coordinate order processing, delivery, and returns with relevant teams
- Manage RTP claims and win-back calls to clients
- Industry: E-commerce (Retail)
- Working Hours: 9:30 AM - 6:00 PM
- Shift Days: 6 days working
- Department: Retail & E-commerce
- Role Category: E-commerce Operations
**Skills**:
- Online Retail, Shopify, Client Communication, Call Handling
- Excellent communication in English
- Quick learner and self-motivated
Only Female Cndidates are required
**Job Types**: Full-time, Permanent
Pay: ₹23,000.00 - ₹29,000.00 per month
Schedule:
- Day shift
- Fixed shift
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 2 years (required)
Work Location: In person
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