CRM Executive

6 months ago


Naraina Delhi Delhi, India Quantazone Full time

Process orders on behalf of clients
- File claims and disputes on e-commerce platforms
- Provide prompt and effective communication with Clients
- Support clients, handling client calls, addressing queries and concerns through various channels
- Coordinate order processing, delivery, and returns with relevant teams
- Manage RTP claims and win-back calls to clients
- Industry: E-commerce (Retail)
- Working Hours: 9:30 AM - 6:00 PM
- Shift Days: 6 days working
- Department: Retail & E-commerce
- Role Category: E-commerce Operations

**Skills**:

- Online Retail, Shopify, Client Communication, Call Handling
- Excellent communication in English
- Quick learner and self-motivated

Only Female Cndidates are required

**Job Types**: Full-time, Permanent

Pay: ₹23,000.00 - ₹29,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (required)

Work Location: In person


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