Genesys Integration Developers

1 week ago


Next Job, India ISMART RECRUIT Full time

Genesys Integration Developers

No of Open Positions:2
Location: Hyderabad/Bangalore

Must Have:

- (6-8) years of software development experience

Minium 5 years of experience in designing, developing, and implementing cloud solutions Integration platforms

Design, develop and implement complex to very complex integration solution across

Work closely with the US team to translate the requirements into feasible and efficient technical solutions.

Good knowledge of best practices in error handling, logging, and monitoring.

Good Knowledge about RESTful APIs and microservices architecture (Primary)

Ability to do data analysis and data verification process is preferred

Knowledge of core AWS services, uses, and AWS architecture is preferred

Support the development of templates and integration tools to continue to scale data integration activities

5+ years of practical, hands-on experience maintaining large (250 agents plus), multi-site, complex contact center environments

5+ years' experience supporting and enhancing

Call flow design, script, and routing strategy
- Networking Skills (TCP/IP, OSI Layers)
- Knowledge about PBX, IP-PBX, IVR

Good Have:

- Be highly accurate in activity assessment, effort estimation and delivery commitment to ensure all project activities are delivered on time without comprising the quality.

Strong ability to interact with end users directly & provide timely solutions to business requirements.
Strong communication and ability to work cross-functionally in a fast-paced environment
.Good understanding of Agile methodology

JOB TYPE

Work Day:Full Time

Employment type:Permanent Job

Salary:Negotiable

JOB REQUIREMENTS

Minimal experience:Unspecified


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