Csa (Customer Service Associate)

5 months ago

Nagpur Maharashtra, India PAC Full time

**Maintain an updated knowledge of the organization's products, services, and customer service policies**:

- **Document customer interactions when necessary, compiling documents and forwarding information to interested parties**:

- **Explain simply and clearly in response to customer questions and check for customer understanding and acceptance**:

- **Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits**:

- **Assist clients by demonstrating the use of goods and programs and answering any questions they may have**:

- **Participate in training opportunities provided by the organization or by outside entities**:

- **Establish and maintain good rapport with customers by using positive language and anticipating their needs**

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹12,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: Remote

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