Cash & Trade Proc Supv - C10

4 days ago

Mumbai, India Citi Full time

**Responsibilities**:

- Allocate work and manage daily work flow for small Cash/Trade Operations team engaged in performing entry level, routine clerical or processing tasks
- Responsible for team management for assigned daily routine works
- Process client payments, receivables, trade transactions
- Deliver error free processing and achieve assigned productivity levels
- Follow procedures and controls required for assigned process
- Monitor and report errors to ensure adherence to audit and control policies
- Participate in UAT, implementation, and assist with training new team members including training initiatives as required
- Participate in compliance related activities to minimize losses
- Provide recommendations to increase the efficiency of the daily work of the transaction processing team
- Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
- Evaluate performance and make recommendations for pay increases, promotions, terminations, hiring, etc.
- Provide evaluative solutions for cash/trade management issues based on analysis of information, precedent, and acquired technical experience
- Maintain a basic comprehension of how the cash & trade operations team interacts with others in accomplishing objectives
- Assess and recommend on hiring needs to ensure adequate staffing
- Recommend new work procedures using technical knowledge of strategic concepts
- Flexible to work in shifts and weekends

**Qualifications**:

- 8-10 years of experience in a related role
- Demonstrated experience with cash management processing and transaction services
- Effective verbal, written, communication and analytical skills
- Effective management, influencing and relationship skills

**Education**:

- Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Cash Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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