Cash and Trade Proc Analyst2

2 weeks ago

Mumbai, India Citi Full time

The Cash and Trade Proc Analyst 2 is an intermediate level role responsible for managing technology projects throughout the entire system development lifecycle in coordination with the Transaction Services team. The overall objective is to research and implement sustainable technology solutions, increase efficiency and reduce costs.

**Responsibilities**:

- ** 1. Processing standard**

a. Processing of day to day transactions as per local operating procedures.

b. Delivers as per Service Level Agreement at all times. Ensure service quality is maintained

c. Understand customer requirements.

d. Meet required productivity metrics set for the team

e. Ensure tracking, accurate and timely resolutions of issues and exception raised

f. Client escalations / Client inquiries are investigated and responded appropriately

g. Adhering to the latest compliance /Sanctions / FATCA/AML policies and guidelines

h. Sound MS Excel operations and accounting skills

i. Flexible working hours / days, as per country requirements

k. Sound understanding of various trade products and commodity Trade

**2. Risk and Control**

a. Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures

b. Assist unit for audit preparation and necessary actions for clean audit results

**3. Migration and Project management**

a. Support/ participate in new/ongoing projects/migrations and ensure smooth cut over with minimized risks - internal and external

b. Assist in developing and maintaining training database, training materials, and trackers for the migration

c. Support training for new staffs. Ensure training and parallel run are well planned and executed without impact on delivery

d. Participate in cross functional projects at unit level

e. Helps in Continuous Review of operating procedures and highlights risks in processes and puts mitigating controls.

**4. Revenue and Cost management**

a. Give suggestions or participate in process improvements and cost improvement initiatives

**5. Team Management**

a. Ensure the team provides the best productivity to meet SLA targets

b. Motivate the team towards the business objective

c. Maintain team’s performance metrics to track defects, productivity.

d. Takes personal responsibility for identifying relevant training resources continuously to improve product and process expertise.

e. Ability to plan, assign, and/or supervise the work of other team members

**Qualifications**:

- Min 6+ years in Trade Services / Trade Finance
- Well versed with ICC regulations ( Like UCP / URC / URDG / ISBP).
- Excellent Document scrutiny experience
- willingness to work in Night/rotational shift.

**Education**:

- Bachelor’s/University degree or equivalent experience
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Cash Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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