Call Center Executive

2 weeks ago


Gurugram Haryana, India ESS Global Pvt. Ltd Full time

Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- tele sales: 1 year (required)
- total work: 2 years (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 7717307526
Application Deadline: 18/05/2024


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