![BP Services](https://media.trabajo.org/img/noimg.jpg)
Call Center Representative
4 weeks ago
We are lookingfor a Call Center Representative that will be the liaison betweenour company and its current and potential customers. The successfulcandidate will be able to accept ownership for effectively solvingcustomer issues complaints and inquiries; keeping customersatisfaction at the core of every decision and behavior.
Responsibilities- Managelarge amounts of inbound and outbound calls in a timelymanner
- Follow communication“scripts” when handling differenttopics
- Identify customers’ needsclarify information research every issue and provide solutionsand/or alternatives
- Seize opportunities toupsell products when they arise
- Buildsustainable relationships and engage customers by taking the extramile
- Keep records of all conversations in ourcall center database in a comprehensible way
- Frequently attend educational seminars to improveknowledge and performance level
- Meetpersonal/team qualitative and quantitative targets
- Previous experience in a customer support role
- Track record of overachieving quota
- Strong phone and verbal communication skills along withactive listening
- Familiarity with CRM systemsand practices
- Customer focus and adaptabilityto different personality types
- Ability tomultitask set priorities and manage time effectively
- High school degree
Skills
CRMsystems,crm - customer relationship mgmt,customersatisfaction,customer focused,customer service skill,CommunicationSkills,interpersonal communication skills,Document Management
-
Call Center Agent
2 months ago
Gurugram, Haryana, India Florida Flyers Flight Academy, Inc. Full timeAbout the Call Center Representative Position We’re seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current and potential clients, you’ll be responsible for providing top-notch assistance to those reaching out to us over the phone. In addition...
-
Call Center Representative
4 days ago
Gurugram, India Aviva India Full timeAviva Life Insurance (British MNC) is hiring Call Center- Representative | Full Time | On_roll | 05 Days Shift**Mega Walk-In:- 11 to 04:30pm | (Monday-Friday)Job Title: Executive/Sr.Executive- Online Sales TeamFunction: MarketingReports to: Marketing ManagerShift:- General | 05 Day's Shift**Cab Facility: Yes**Location: Aviva India (HO), 4th Floor, A block,...
-
Call Center Representative
4 days ago
gurugram, India Aviva India Full timeAviva Life Insurance (British MNC) is hiring Call Center- Representative | Full Time | On_roll | 05 Days Shift** Mega Walk-In:- 11 to 04:30pm | (Monday-Friday )Job Title : Executive/Sr.Executive- Online Sales Te amFunction: Marketi ngReports to: Marketing Manag erShift:- General | 05 Day's Shift **Cab Facility: Yes **Location: Aviva India (HO), 4th...
-
Call Agent
2 months ago
Gurugram, Haryana, India Florida Flyers Flight Academy, Inc. Full time**About the Call Center Representative Position**: We're seeking a personable, customer service oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current and potential clients, you'll be responsible for providing top-notch assistance to those reaching out to us over the phone. In addition...
-
Call Center Agent
4 days ago
Gurugram, Haryana, India VLCC Wellness International Full timeJob Overview: As a Call Center Staff member, you will be responsible for handling incoming and outgoing calls in a professional and efficient manner. Your primary goal will be to assist customers or clients with their inquiries, concerns, or requests while maintaining a high level of customer satisfaction. You will be expected to follow established...
-
Agm Call Center
2 weeks ago
Gurugram, Haryana, India ESSVEE SERVICES Full time**Responsibilities**: **- To look after 300 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system.** **Manage data sources and ensure proper data churning on Dialler** **. Schedule progressive and predictive callings** **. Ensure proper Talktimes, shrinkage, attrition on the Call...
-
Manager, Call Center Operations
2 weeks ago
Gurugram, India Nothing Full timeWho are we? Here at Nothing, we're building a world where tech is fun again. Remember a time where every new product made you excited? We're bringing that back. To get there we're gathering the creative and the curious. Those that are passionate enough to question the old and embrace the new. In return, you'll be part of a movement. Contributing to a...
-
Medical Call Center Executive
2 weeks ago
Gurugram, Haryana, India Orthocure Healthcare Full time**Orthocure Healthcare P. Ltd ** is looking for Medical Call Center Executive with experience in call center environment. **Description**: Seeking a highly motivated and qualified individual as a health care based call center. **The Specialist will be responsible for: - ** - Professionally responding to telephone inquiries from callers and ensuring patient...
-
InP - Call Center Supervisor I
2 months ago
Gurugram, India Jobs for Humanity Full timeJob Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email.• Monitors...
-
InP - Call Center Supervisor I
2 months ago
Gurugram, India FIS Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0% GENERAL DUTIES & RESPONSIBILITIES • Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email. • Monitors...
-
Call Center Executive
2 months ago
Gurugram, Haryana, India IAS MEDICARE HOSPITAL Full timeCall Center Excutive, **takes calls from Patients answering questions or addressing any concerns they may have**. Their duties include handling many inbound and outbound calls to and from Patients, listening to Patient needs or issues and providing helpful solutions to their problems, Give Doctor Appoinment and keep followup with Patient **Job Types**:...
-
InP - Call Center Supervisor I
2 months ago
Gurugram, India FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES⢠Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email.⢠Monitors operations to...
-
Call Center Trainer II
2 months ago
Gurugram, India Jobs for Humanity Full timeJob Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going...
-
Call Center Trainer II
2 weeks ago
Gurugram, India Jobs for Humanity Full timeJob Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going...
-
Call Center Trainer II
2 months ago
Gurugram, India FIS Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% GENERAL DUTIES & RESPONSIBILITIES • Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going...
-
Call Center Trainer II
5 days ago
gurugram, India FIS Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% GENERAL DUTIES & RESPONSIBILITIES• Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel....
-
Call Center Trainer II
2 weeks ago
Gurugram, India FIS Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% GENERAL DUTIES & RESPONSIBILITIES • Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going...
-
Inp - Call Center Supervisor I
4 days ago
Gurugram, Haryana, India Jobs for Humanity Full time**Company Description** Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: FIS Global **Job Description** Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Associate's...
-
Call Center Quality Analyst I
2 months ago
Gurugram, India FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%Job DescriptionAre you curious, motivated, and forward-thinking? At FIS youâll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...
-
Call Center Trainer II
2 months ago
Gurugram, India FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES⢠Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going training classes...