IT Officer, Business Solutions I

2 months ago

Chennai, India IFC Systems Corporation Full time

**IT Officer, Business Solutions I**

**Job #**:

- req22301**Organization**:

- World Bank**Sector**:

- Information Technology**Grade**:

- GF**Term Duration**:

- 4 years 0 months**Recruitment Type**:

- Local Recruitment**Location**:

- Chennai,India**Required Language(s)**:

- English**Preferred Language(s)**:

- English**Closing Date**:

- 5/2/2023 (MM/DD/YYYY) at 11:59pm UTC**Description**

**ITS Vice Presidency Context**:
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations.

Our vision is to transform how the Bank Group conducts its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.

ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes**:business enablement,** by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; **empowerment & effectiveness,** by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and **resilience,** by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.

Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by supplying a high performing, robust, and resilient IT environment for the organization.

**Unit Context**:
WBG Finance (ITSFI) is responsible for providing high quality, streamlined information and technology solutions for the World Bank’s Financial & HR services, which include Human Resources, Corporate Finance, Risk Management, Controls, Treasury, Loans, Accounting, and Concessional finance (handling donor contributions from inception to the point of final disbursement, including IDA, Financial Intermediary Funds and Trust Funds). ITSFI is additionally responsible for building its IT services using a shared platform that supplies scale, leverage, reliability, and control while at the same time improving responsiveness to appearing business needs. The ITSFI team is accountable for the implementation of the ITS Strategy supporting WBG core finance business processes.

As a unit within WBG Finance (ITSFI), ITSFE provides distinct and complex financial solutions support to the operation of the World Bank Group Finance & Accounting, Development Finance, Treasury, and Global Climate Change Vice presidencies.

**Duties and Accountabilities**:
The Business Solutions Officer will:

- Deliver results for clients by challenging the status quo and bringing ideas with unique value proposition to the clients’ agendas.
- Provide guidance and support through both the strategic and the technical elements for the delivery of standardization and automation of complex business process challenges.
- Provide insights to project feasibility by researching client needs and problem areas, collaborating and communicating with internal/external stakeholders, understanding system workflows, reporting needs, regulatory impact, and data usage.

**Responsibilities**:

- Lead all phases of the system lifecycle. This includes meeting with clients to gain an understanding of their business needs, document business processes, design and develop IT solutions with direct responsibilities for the system design, coding, testing, debugging, documentation, and deployment.
- Function as a liaison between business sponsor units, project manager, the development team, and vendor resources both on premises and offshore.
- Conduct requirements gathering and ease the identification of user needs. Convert these into technical requirements and effective business systems solutions. Develop use cases, business process diagrams, and detailed technical specifications to guide the system design and development effort.
- Design, plan and lead testing efforts and coordinate feedback of test results. Develop test scripts and conduct system testing (unit, system, stress, integration). Coordinate user acceptance testing (UAT) activities with business leads and follow up with defect correction as needed.
- Provide technical support and guidance for day-to-day production issues involving the coordination with business and multiple ITS teams to achieve issue r

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