Business Solutions I

3 weeks ago

Chennai, India World Bank Group Full time

**Job #**:

- req22844**Organization**:

- World Bank**Sector**:

- Information Technology**Grade**:

- GF**Term Duration**:

- 3 years 0 months**Recruitment Type**:

- Local Recruitment**Location**:

- Chennai,India**Required Language(s)**:

- English**Preferred Language(s)**:
**Closing Date**:

- 6/10/2023 (MM/DD/YYYY) at 11:59pm UTC**Description**

**ITS Vice Presidency Context**:
Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations. Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group.

ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes**:business enablement, **by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; **empowerment & effectiveness, **by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and **resilience,** by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform.

Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization.

WBG Finance (ITSFI) is responsible for providing high quality, streamlined information and technology solutions for the World Bank’s Financial & HR services, which include Human Resources, Corporate Finance, Risk Management, Controls, Treasury, Loans, Accounting, and Concessional finance (handling donor contributions from inception to the point of final disbursement, including IDA, Financial Intermediary Funds and Trust Funds). ITSFI is additionally responsible for building its IT services using a shared platform that provides scale, leverage, reliability, and control while at the same time improving responsiveness to emerging business needs. The ITSFI team is accountable for the implementation of the ITS Strategy supporting WBG core finance business processes.

**Unit Context**:
As a unit within WBG Finance (ITSFI), ITSFE provides distinct and complex financial solutions support to the operation of the World Bank Group Finance & Accounting, Development Finance, Treasury, and Global Climate Change Vice presidencies.

**General Responsibilities**:
**General duties and accountabilities include, but not be limited to the following**:

- Work with business users to gather and analyze business requirements and convert these into technical requirements and effective business systems solutions.
- Design, plan and lead testing efforts and coordinates feedback of test results. Develop test cases, conduct unit, system, stress, integration and/or user testing to ensure requirements are met.
- Provide technical support and guidance for day-to-day production issues involving the coordination with business and multiple ITS teams to achieve issue resolution within service standards. Document and track technical issues and status for review by clients and ITS management
- Work closely with Infrastructure teams e.g., Windows, Web Administration, Network Operations, Infrastructure Platforms, Mobility, Database, Security Administration to define deployment architecture and capacity planning for any new environment / Landscape and any critical issue resolution.
- Coordinate with WBG fiduciary teams e.g., Enterprise Architecture (EA), Office of the Information Security (OIS) during various stages of software development and act as a liaison for various development teams.
- Lead by example, providing technical guidance and mentoring to junior team members.
- Use strong interpersonal, communication, and teamwork skills to cultivate effective, productive client relationships and partnerships across organizational boundaries.
- Act as a liaison between business sponsor units, project manager, the development team, and vendor resources both on premises and offshore.

**Selection Criteria**
- Master’s in Computer Science/Information Systems or equivalent with at least 5 years of relevant experience OR equivalent combination of education and experience.
- Minimum 4 years of experience

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