Customer Success Executive

4 weeks ago


Calicut, India Stuid Learning app Full time

**Customer Success Manager responsibilities include**:

- Utilize the most effective B2B marketing strategies, and convert your business audience.
- Sustaining business growth and profitability by maximizing value
- Analyzing customer data to improve customer experience
- Identify the marketing trends you can expect in the B2B space in 2023, according to new research plus expert tips.

**Responsibilities**
- Process milestones for the clients and employees to work toward
- Assist customers with setting up and navigating programs or software
- Promote the value of the product
- Upsell services and products with the brand image
- Promote value through customer experience
- Review customer complaints and concerns and seek to improve the customer experience
- Establish clear client retention goals

**Requirements and skills**
- Proven work experience as a Customer Success Executive or similar role
- Experience working with brand image and promoting value through customer experience
- Exceptional ability to communicate and foster positive business relationships
- Technical skills required, as they relate to the use of the product or service
- Accountability and personal organization are essential
- Experience in managing a diverse group and training each according to company standards
- A communications or marketing degree is preferred

**Requirements**:
Calicut-2

Malappuram-2

Palakkad -1

Wayanad -1

**Job Types**: Full-time, Regular / Permanent

Schedule:

- Day shift

Ability to commute/relocate:

- Calicut - 673019, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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