Customer Success Executive
4 weeks ago
**Customer Success Manager responsibilities include**:
- Utilize the most effective B2B marketing strategies, and convert your business audience.
- Sustaining business growth and profitability by maximizing value
- Analyzing customer data to improve customer experience
- Identify the marketing trends you can expect in the B2B space in 2023, according to new research plus expert tips.
**Responsibilities**
- Process milestones for the clients and employees to work toward
- Assist customers with setting up and navigating programs or software
- Promote the value of the product
- Upsell services and products with the brand image
- Promote value through customer experience
- Review customer complaints and concerns and seek to improve the customer experience
- Establish clear client retention goals
**Requirements and skills**
- Proven work experience as a Customer Success Executive or similar role
- Experience working with brand image and promoting value through customer experience
- Exceptional ability to communicate and foster positive business relationships
- Technical skills required, as they relate to the use of the product or service
- Accountability and personal organization are essential
- Experience in managing a diverse group and training each according to company standards
- A communications or marketing degree is preferred
**Requirements**:
Calicut-2
Malappuram-2
Palakkad -1
Wayanad -1
**Job Types**: Full-time, Regular / Permanent
Schedule:
- Day shift
Ability to commute/relocate:
- Calicut - 673019, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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