Customer Support Representative) International

3 months ago

Jaipur Rajasthan, India Futuresys Technologies Pvt Ltd Full time

**Job Description**:Customer Sales and Tech Executive**

At Futuresys Technologies we seek passionate, enthusiastic, competent learner about technology. As a Customer Service Executive, you need to understand customers need and providing them with an exclusive customer service experience by ensuring sales and after sales services with technical support while consistently acknowledging one of the largest technological firms in the world.

Exceeding customer expectations by providing a high level of world-class customer service to a diverse range of customers.

Strong customer-service orientation with the ability to exhibit courteous telephone etiquette, empathy, patience and professionalism.

**Experience required : -**
- Minimum 01 +Year
- Must have proven experience of sales and support.

**Education**:

- Any Graduate - Any Specialization

**Skills Required: -**
- Prior experience of Sales or support will be an added advantage.
- Processing call & solving problems faced by the users online, by taking remote assistance of systems.
- Quickly identify issues and resolve that asap and assign it to support team if required.
- Ability to work in a team environment, handle multiple tasks simultaneously and adapt quickly to changes.
- Knowledge Window 7,8, 10 and MAC computers.
- Act as an intermediary between the organisation and customer such as dealing with the complaints and queries of customers.
- Preparation of set answers in order to reply to customer queries immediately without wasting time.
- Should have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
- Should have an attitude that is well approachable by consumers and understanding their problems.
- Should have extremely good listening skills in order to understand what the customers want to say or express.
- Ensuring the satisfaction of customers in every stage of the process.
- Skills of working in a team and ability to learn.
- International Voice, Inbound Process Product sales
- Responsible for dealing with International Clients over calls
- Responsible for dealing with B2B & B2C Product sale.
- A desire to continually learn about products & service

**What we offer**:
**Salary: 25,000-30,000**

**Lucrative Performance Incentives**

**Job Type**: Full-time

**Job Location***:

- Jaipur, Rajasthan India

**Contact:

- ** 7339737840

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Night shift
- US shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Currently living in Jaipur?

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 2 years (preferred)
- Inbound voice process: 2 years (preferred)
- total work: 2 years (preferred)

**Language**:

- English Fluently (preferred)

**Location**:

- Jaipur, Rajasthan (preferred)

Shift availability:

- Night Shift (preferred)

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