Reservation & Ticketing Executive
5 months ago
You must also have a fair knowledge of World Geography, excellent English Language communication skills - spoken/written, the ability to delegate work, set clear direction and manage workflow.
Extensive knowledge of Amadeus, (GDS) ticketing software.
Ability to handle high volume of customer interaction while delivering exceptional service.
Professionally assist and follow through with resolution of guest complaints.
Sell tickets, season passes, lessons.
Assist in the resolution of all guest complaints.
Exceptional processing of tickets, be it new issues, refunds or exchanges, including all calculations.
Supervising internal ticketing operations, including staff.
Pay: ₹12,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- UK shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Diploma (required)
**Experience**:
- total work: 1 year (required)
- Ticketing Executive: 1 year (required)
- Amadeus and Galileo: 1 year (required)
**Language**:
- English (required)
License/Certification:
- Amadeus And Galileo Certificate (required)
**Location**:
- Model Town, Amritsar, Punjab (required)
Shift availability:
- Night Shift (required)
- Day Shift (required)
Work Location: In person
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