Bpo (Wfm) Mis Executive

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

Department WFM Job Position -Team leader or assistant manager Location-okhla Experience-4 to 8 yrs Role and Responsibilities 1. Manage call center and back office rosters, including volume forecasting using standard methods to ensure service level agreements (SLAs) are met. 2. Implement ID management standardization procedures to streamline operations and...

**Company Description** Capital Goods & Strategic Skill Council (CGSSC) is a Not-for-Profit Organization promoted by Federation of Indian Chambers of Commerce and Industry (FICCI) and Department of Heavy Industries (DHI), Government of India. The organization receives financial support from the National Skill Development Corporation (NSDC) and is supported...

**Company Description** Capital Goods & Strategic Skill Council (CGSSC) is a Not-for-Profit Organization promoted by Federation of Indian Chambers of Commerce and Industry (FICCI) and Department of Heavy Industries (DHI), Government of India. The organization receives financial support from the National Skill Development Corporation (NSDC) and is supported...

Category: - WFM - Job Location: - New Delhi (Moti Nagar) - Experience: - 2 - 5 Years - No. Of Opening: - 02 - Job Type: - Full Time - Education: - Under Graduate / Graduates - Job Description: - The MIS Executive is responsible for managing and analyzing data essential for decision-making within the organization. This role involves gathering,...

Analyzing existing operations, protocols, and processes, and making plans for improvement - Assist in the implementation of new hardware and software programs - Monitor expenses and remain within the defined MIS budget - Delegate tasks to and oversee MIS staff - Provide regular reports for senior management - Develop MIS documentation to allow smooth...

**Responsibilities**: - Develop and maintain Management Information Systems (MIS) using Excel, with expertise in advanced formulas like HLOOKUP, VLOOKUP, and pivot tables. - Analyze and interpret data to generate reports and dashboards for data-driven decision-making. - Create compelling visual presentations using Microsoft PowerPoint to convey data...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

The MIS Executive is responsible for managing and coordinating the maintenance and growth of the organization's Management Information Systems. The role involves data analysis, report generation, system maintenance, and ensuring the accuracy and integrity of data. The MIS Executive supports the business operations by providing timely and accurate information...

Position: Forecasting Analyst Location: Pune, MH or Gurgaon, HR (Work from office) Duration: Fulltime Role and Key Responsibilities Responsible for adjustments of the outcome of the promotional predictive model based on data analytics using Simple linear regression/ Multiple linear regression/Trend/ Forecast Triple Smoothing/ Weighted moving averages...

Good in Excel. - Knowledge of MS Office. **Min 3 year of Experience in Excel/Advanced Excel.**: - Knowledge of SQL will be an added advantage. - Knowledge of MIS and Data Management. - Excellent coordination and communication skills. - Ability to prepare delivery files, Data Manipulation. - Making MIS Reports on collated data. - Ensure accuracy and...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

Position: Forecasting AnalystLocation: Pune, MH or Gurgaon, HR (Work from office)Duration: FulltimeRole and Key ResponsibilitiesResponsible for adjustments of the outcome of the promotional predictive model based on data analytics using Simple linear regression/ Multiple linear regression/Trend/ Forecast Triple Smoothing/ Weighted moving averages...

Site Director – Contact Center Operations (BPO) Location: HyderabadSkills: BPO, voice processes only.Exp: 12+ Years of experience, 10+ years in a Contact Center operations Management role with a demonstrated ability to lead people and gain results. A minimum of 3+ years as a Site Director.Current CTC : 40 to 45 LPA. The max expected CTC can go to 60 LPA...

1 - 2 Years Delhi, Kirti Nagar 3 Lac To 4 Lac P.A. We are looking for 100 MI - Sales Executive ( Day Shift ) Posts in Kirti Nagar, Delhi, with deep knowledge in Sales,Marketing,Telecaller,BPO,Call Center and Required Educational Qualification is : Higher Secondary, Diploma, B.A Salary : 3 Lac To 4 Lac P.A. Industry : Sales & Marketing / Business...