Team Leader MIS

21 hours ago


Delhi, India Firstsource Full time
A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our Clientele includes Fortune 500 & FTSE 100 companies.

To know more about Firstsource please visit our

website

Job location : MumbaiPosition :Team Leader-WFM MISDivision : BPO,Experience : WFM ReportingShift-UKMode-Work from Office

Work closely with project sponsor, cross-functional teams and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiativesWork with other program managers to identify risks and opportunities across multiple projects within the department and transform data-led knowledge into specific strategic plansAnalyze, evaluate, and overcome program risks, and produce program reports for management and stakeholdersWFM expereince is mandatoryAdvance Excel expertExperience with Advance excelExperience in creating dashboard

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