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Team Leader MIS
2 months ago
A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our Clientele includes Fortune 500 & FTSE 100 companies.
To know more about Firstsource please visit our website www.firstsource.com
Job location : Mumbai
Position :Team Leader-WFM MIS
Division : BPO,
Experience : WFM Reporting
Shift-UK
Mode-Work from Office
Work closely with project sponsor, cross-functional teams and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives
Work with other program managers to identify risks and opportunities across multiple projects within the department and transform data-led knowledge into specific strategic plans
Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders
WFM expereince is mandatory
Advance Excel expert
Experience with Advance excel
Experience in creating dashboard
If interested in this role, Kindly share your resumes to neelam.sharma1@firstsource.com