Program Associate, New Seller Success, Seller

2 months ago


Bengaluru, India ASSPL - Karnataka Full time

BASIC QUALIFICATIONS

1. Bachelor’s degree.
2. 1-3 years’ experience in consulting, project management, process management, or similar experience
3. Strong business judgment with a track record of successful negotiations and overall relationship management.
4. Excellent communication skills to convey key insights from complex analysis in business terms to both internal and external members
5. Ability to think strategically and tactically, with attention to detail.
6. Tenacity to develop ideas independently and thrive in a fast-paced start-up environment is essential for success.
7. Analytical problem-solving abilities and ability to work with data
8. Thrives under pressure and working to aggressive timelines
9. Have an absolute passion for ensuring a great customer/seller experience
10. Basic knowledge of Excel/SQL

We are looking for a Program Associate who will be responsible for managing programs related to new seller success. You will join a high performing, learning-oriented, analytical team who are motivated to work hard, have fun, and make history.
Key job responsibilities

Build strong communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan.

**Managing key improvement initiatives and projects**: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
Work with sellers and business teams to improve operational aspects of their business in providing a great consumer experience.

**Analyzing the business**: Conduct deep dive analysis and provide routine executive-level reporting and future opportunities. Publish recommendations and action plans based on data.

Key job responsibilities
Key job responsibilities
1. Working closely with partner teams to understand the problem areas.
2. Identifying defects in business inputs and proposing processes to find root causes and correct errors.
3. Prioritization of program requirements and building consensus with cross functional teams.
4. Identifying root cause and working with internal teams to expedite resolution.
5. Monitor and drive seller impacting operational tickets to resolution.
6. Gather and analyze seller feedback to come up with seller experience improvement suggestions and work with Product Manager for solution.
7. Develop dashboards to simplify operations.

PREFERRED QUALIFICATIONS

**1. 3-5 years’ experience doing one of several roles**: Account Management, Business analyst / associate.
2. The ability to quickly learn a varied set of software and editing tools.
3. Advance Excel and SQL skills is a plus.



  • Bengaluru, India ASSPL - Karnataka Full time

    1. Bachelor’s degree. - 2. 1-3 years’ experience in consulting, project management, process management, or similar experience - 3. Basic knowledge of Excel/SQL - 4. Analytical problem-solving abilities and ability to work with data - 5. Excellent communication skills to convey key insights from complex analysis in business terms to both internal and...


  • Bengaluru, India Career flight consultancy Full time

    Seller Onboarding Associate Are you keen to be part of a Bangalore based Ecommerce startup. We are growing rapidly and there is a role that you can play in growing the business and our brand. Needless to say, We offer a work environment that encourages you to innovate and think beyond boundaries. If you are entrepreneurial and like fast paced team work,...


  • Bengaluru, India Career flight consultancy Full time

    Seller Onboarding Associate Are you keen to be part of a Bangalore based Ecommerce startup. We are growing rapidly and there is a role that you can play in growing the business and our brand. Needless to say, We offer a work environment that encourages you to innovate and think beyond boundaries. If you are entrepreneurial and like fast paced team work,...


  • Bengaluru, India Career flight consultancy Full time

    Seller Onboarding Associate Are you keen to be part of a Bangalore based Ecommerce startup. We are growing rapidly and there is a role that you can play in growing the business and our brand. Needless to say, We offer a work environment that encourages you to innovate and think beyond boundaries. If you are entrepreneurial and like fast paced team work,...


  • Bengaluru, India Grassroots BPO Pvt Ltd Full time

    The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers. **Responsibilities** Demonstrates effective, clear and professional written and oral communication. Provides prompt and efficient service to Sellers and Merchants including the...


  • Bengaluru, India ASSPL - Karnataka Full time

    Are you passionate about improving the quality of Customer experiences? Do you like to dive deep to understand complex problems? Do you strive to create Customer-centric solutions that drive measurable results on metrics that matter for company’s success? Does owning a global charter sound exciting? If yes, then we have the role for you!Key job...


  • Bengaluru, India ASSPL - Karnataka Full time

    The Amazon Seller Marketing team is looking for seasoned marketer to lead our marketplace growth by enabling the next 1 MM offline/new to eCom sellers to discover and start selling on Amazon . This is a full-stack marketing role where the candidate is expected to lead the overall marketing strategy for creating awareness, building preference for the...


  • Bengaluru, India ASSPL - Karnataka Full time

    The Amazon Seller Marketing team is looking for seasoned marketer to lead our marketplace growth by enabling the next 1 MM offline/new to eCom sellers to discover and start selling on Amazon . This is a full-stack marketing role where the candidate is expected to lead the overall marketing strategy for creating awareness, building preference for the...


  • Bengaluru, India ASSPL - Karnataka Full time

    Are you passionate about improving the quality of Customer experiences? Do you like to dive deep to understand complex problems? Do you strive to create Customer-centric solutions that drive measurable results on metrics that matter for company’s success? Does owning a global charter sound exciting? If yes, then we have the role for you!Key job...


  • Bengaluru, India ASSPL - Karnataka Full time

    Are you passionate about improving the quality of Customer experiences? Do you like to dive deep to understand complex problems? Do you strive to create Customer-centric solutions that drive measurable results on metrics that matter for company’s success? Does owning a global charter sound exciting? If yes, then we have the role for you!Key job...


  • Bengaluru, India Marconix Sales and Marketing Pvt. Ltd. Full time

    **Seller Support Associate** - **Job Description**_ [Location-Bangalore (On Site)] - In this role the person would be handling acquisition of sellers. - The person will be responsible for acquiring new sellers and growing them - This is an online sales role and the associates are expected to do calling and work on warm leads as well. **Desired skills and...


  • Bengaluru, India ADCI - BLR 14 SEZ Full time

    Education: Bachelor Degree in any discipline with 0-5 years of experience. - Excellent written and verbal communication. - Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement. - Weekly Off: Rotational two - consecutive day off (it is a 5-day working week with 2 consecutive...

  • Program Associate

    5 days ago


    Bengaluru, Karnataka, India ASSPL - Karnataka Full time

    Bachelor's degree Key job responsibilities - Identifying seller pain points and escalating the same to improve seller experience - Managing surveys to gather valuable feedback and insights from sellers - Analyzing data to drive insights - Working with key internal stakeholders to set priorities and help unblock sellers - Contributing to the identification...


  • Bengaluru, India Giheritage.com Full time

    DESCRIPTION - The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers. Should be able to effectively interact with and manage logistic partners for the timely shipment of products. - Demonstrates effective, clear and professional written and...


  • Bengaluru, India ADCI - BLR 14 SEZ Full time

    Education: Bachelor Degree in any discipline with 0-4 years of experience. - Excellent written and verbal communication in English and Hindi. - Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement. - Weekly Off: Rotational two - consecutive day off (it is a 5-day working...


  • Bengaluru, India ASSPL - Tamil Nadu Full time

    1+ years of sales experience - Bachelor's degree Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. To be successful in this role you will have superior communication,...

  • Seller Onboarding

    2 weeks ago


    Bengaluru, India Career flight consultancy Full time

    **JOB DESCRIPTION** - To work as Seller Onboarding Specialist to onboard sellers from end to end by helping them clarifying their questions and resolving all integration issues. - Plan and meet the weekly target to onboard sellers. - Understand business flows, tools, trouble shoot and support seller issues using tools. - Highlight issues, share progress and...


  • Bengaluru, Karnataka, India ASSPL - Karnataka Full time

    2+ years of sales experience - Bachelor's degree Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. To be successful in this role you will have superior communication,...


  • Bengaluru, India Flipkart Full time

    Health+: Flipkart Health+ is a health tech start-up on a mission of making healthcare affordable & accessible to millions of Indians across the country. The company aspires to cater to a variety of healthcare needs of consumers including Pharmacy, Diagnostics, Tele-Medicines et al. via a unique Online plus Offline Model. Flipkart Health+ aspires to simplify...


  • Bengaluru, India Flipkart Full time

    Health+: Flipkart Health+ is a health tech start-up on a mission of making healthcare affordable & accessible to millions of Indians across the country. The company aspires to cater to a variety of healthcare needs of consumers including Pharmacy, Diagnostics, Tele-Medicines et al. via a unique Online plus Offline Model. Flipkart Health+ aspires to simplify...