Chat Process
3 weeks ago
Own and manage customer relationships
- Help the customer define their needs and requirements
- Work with sales and support teams to ensure that each piece of the journey meets customer expectations.
- Engage on virtual and phone calls to ensure that customers are supported during the onboarding process.
- Create repeatable processes, resources, and frameworks to use when onboarding customers.
- Create initiatives that help to drive successful product implementation.
**Skill sets**
- Pleasant and straightforward phone and video manner.
- Excellent written communication.
- Organizational skills — you'll be working with many customers, and you'll need to have expertise in place to keep all of their needs organized.
- An understanding of market needs and current use cases of businesses using video.
- Highly self-motivated and driven
**Salary**: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Work Location: One location
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