Learning Facilitator 1

4 weeks ago

Bengaluru, India GP Strategies Corporation Full time

**Position**: Zonal Sales Trainer - South

**Location(s)**:Banglore, KA (Working from Home - Travel required to Kerala and Tamil Nadu)**

**Experience**: 3 to 5 years’ relevant experience as an Automobile Sales Trainer in the two wheeler segment

**Duration**: Full-time

**Qualification**:Graduate in any stream with additional qualification(s)/specialization(s) in the Automotive industry.
- SPOC for South Zone for all training related activities in the two wheeler segment
- Control and maintain learning ambience within the training session.
- Provide constructive feedback on participant performance.
- Conduct assessment and share results with participants/concerned.
- Assign learning tasks after a training/before training.
- Conduct certification.

**Skills**:

- Should have adequate market knowledge, clear understanding of automobile technologies, awareness of digital technology.
- Excellent platform, participant orientation, group facilitation and presentation skills.
- Should possess methodical & pedagogical competence
- Should have Coaching, mentoring & problem-solving skills.
- Ability to work in a very dynamic changing and diversified environments.
- Openness to travel frequently to Karnataka, Kerala and Tamil Nadu

**Key Responsibilities / Duties**:

- Preparing monthly training calendar and Conducting Training - Training delivery which includes classroom, virtual tools and on job training on site at dealership location.
- Conducting Training on Product, Sales process, People Management, Business Management to dealer manpower (Dealer Sales teams including Sales Managers / General Managers and need based on the job coaching)
- Trainer to modify training content with new inputs (minor changes), vetting & validating existing content & mapping competition related content.
- Consulting brands on effectiveness
- Providing feedback on making the training content effective/changing content structure, etc.
- Ensure the soft skill and etiquette part covered in regular training modules to enhance customer satisfaction & organizational goal.
- Need based carry out Assessment centre and final certification of dealer participants to ensure the desired quality being maintained.
- Representing Brand values
- Trainer to display the brand in terms of temperament, individual brand values and training content/styles
- Maintain knowledge about brand KPI and assist dealers in achieving the same
- Report preparation post training and sharing with desired stake holders within 2 days of training event completion.
- Ensuring training aids arrangement and vehicles availability as & when required.
- Ensuring self-grooming and upkeep of all records
- Participation in brand events - Like skill contest, prepare test papers, activities, evaluation, own up tasks and execute them.
- Skill Upgradation
- Participate in trainer knowledge upgradation workshop, Train the Trainer programs, Pedagogy workshops, online upgrade training and international training events.
- Best Practice and Innovation
- Implement best practices in a year in training that impacts learning, reduces cost or improves operational efficiency.
- Need based trainer to perform administrative task like coordinating with dealership HR manager / Sales Manager / training coordinator for nominations, action plan follows up, manpower data etc.

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